ICICI Bank USA Customer Service Contacts
ICICI Bank USA is a prominent banking institution offering a comprehensive range of financial services tailored to meet the needs of individuals, businesses, and corporations. As a subsidiary of ICICI Bank Limited, one of India's largest private sector banks, ICICI Bank USA provides services including personal banking, corporate banking, and money transfer services with a focus on facilitating seamless Indo-US financial transactions. With its commitment to customer satisfaction and innovation, ICICI Bank USA is a trusted choice for secure and efficient banking solutions in the United States.
Phone Number & Contact Info
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- ICICI Bank USA Most Popular Number
- 866-424-2448
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- Website
- www.icicibankusa.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
ICICI Bank USA Customer Service Overview
ICICI Bank USA has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 22%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 3 minutes. The shortest wait times occur on Thursdays, while Monday have the longest wait times.
User Testimonials for ICICI Bank USA Support
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No replies from ICICI despite repeated emails; feels like they don't care about resolving account issues.
From Prags at 02/26/24 -
Customer care lacks understanding, causing frustration for customers.
From Charu Arora at 09/27/24 -
Lack of timely support and ineffective communication left me frustrated. Despite assurances, no meaningful updates or courtesy calls were received from ICICI Bank regarding a mistaken transaction, unlike the responsiveness of Indian Overseas Bank. The bank's failure to act tarnishes their service commitment.
From Nikhil Pattani at 07/17/24 -
Support unable to resolve international transaction issues after a 3-hour call.
From Lokesh Yadav at 09/01/24 -
Helpful ordering of debit cards, but trouble accessing online banking due to unresponsive support and being cut off after long hold times.
From darshan Bindra at 09/07/24 -
Wasting hours on the phone with repetitive questions and irrelevant suggestions from poorly trained staff without proper issue resolution.
From Asif Asra at 08/23/24
Frequently Asked Questions About ICICI Bank USA
Explore frequently asked questions about ICICI Bank USA to quickly find the information and support you need.
The Bank has a global presence in several jurisdictions including Hong Kong, Singapore, United States, United Kingdom, Canada, China, Dubai International Financial Centre and Bahrain.
ICICI Bank Limited is an Indian multinational bank and financial services company headquartered in Mumbai with a registered office in Vadodara.
ICICI Bank was originally promoted in 1994 by ICICI Limited, an Indian financial institution, and was its wholly-owned subsidiary.
Conclusion. Indian banks such as the State Bank of India, ICICI Bank, Canara Bank, Bank of Baroda, and Bank of India offer extensive banking services in the United States, catering to the diverse needs of Non-Resident Indians (NRIs) and Americans alike.