iFit Customer Service Contacts
iFit is a leading fitness technology company offering interactive, personalized workout solutions for home and gym environments. Their innovative platform integrates with a variety of equipment, including treadmills, bikes, and ellipticals, providing users with access to an extensive library of live and on-demand training sessions led by professional trainers. iFit's technology also allows for automatic adjustments to workout intensity based on individual goals and real-time performance data, making it a prime choice for those seeking a tailored fitness experience.
Phone Number & Contact Info
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- iFit Most Popular Number
- No contact number available.
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- [email protected]
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- Website
- www.ifit.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
iFit Customer Service Overview
iFit has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 10%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for iFit Support
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Such unprofessional service repeatedly sent wrong parts and left screws in my garage.
From Jacolyn Vlk at 07/10/24 -
Support offered a 1-month membership extension, but it didn't solve the problem. Tech support was unhelpful with recurring signal drops.
From Kyoko Sdv at 07/15/24 -
No response from customer support after multiple emails about a missing part.
From Guest-6048855 at 08/15/24 -
Quick identification and resolution of the problem by the agent in just two minutes.
From Guest-5825419 at 04/29/24 -
Technicians repeatedly sent without resolving issues, unsympathetic responses, and denied requests for managerial contact. Frustration grows with repeated promises and lack of resolution.
From Maribel M Afw at 02/05/24 -
Calls transferred without resolution and no satisfactory answers to case #2280****, causing frustration with lack of support. Need for technician assistance.
From Thiago P at 12/07/23
Frequently Asked Questions About iFit
Explore frequently asked questions about iFit to quickly find the information and support you need.
NordicTrack is owned and managed by iFIT Health & Fitness Inc.
Based in Logan, Utah, with offices in Paris, Shanghai, Sydney, and Manchester, the company offers immersive, adaptive, personalized workout experiences for every fitness level and interest.
In November 2022, iFIT, a global fitness company based in Logan, Utah, announced a 20% reduction in its workforce, affecting an estimated 300 employees. This decision came as a result of supply chain issues and a decrease in demand for exercise equipment following a pandemic-driven surge.
Credit Card required for activation. iFIT Train membership auto-renews for $15/mo., plus tax, unless canceled in advance. iFIT Pro membership auto-renews for $39/mo., plus tax, unless canceled in advance. Cancel at any time.