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Infiniti Customer Service Contacts

Headquartered in Yokohama, Japan, INFINITI Motor Company operates globally with key regional offices in the Americas, China, and through INFINITI International Markets in Dubai. Known for its premium automobiles, INFINITI's production facilities are strategically located in Japan, North America, and China, ensuring top-tier quality and design in every vehicle.

Phone Number & Contact Info

  • Opening Hours:
    Mon-Fri 8am-5pm ET
  • Mailing Address:
    Yokohama, Kanagawa, Japan

Infiniti Customer Service Overview

Infiniti has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.

Top Reasons Customers Contact Infiniti

Customers contact Infiniti for various reasons. Most popular of them are questions like "What is the warranty coverage for Infiniti vehicles?", "What is the Infiniti Total Ownership Experience?", "Are Infiniti vehicles equipped with advanced safety features?".

User Testimonials for Infiniti Support

Frequently Asked Questions About Infiniti

Explore frequently asked questions about Infiniti to quickly find the information and support you need.