My Profile
Intel Customer Service Contacts
Intel specializes in creating, producing, and marketing a wide range of computer components and associated products tailored for both commercial and personal use.
Phone Number & Contact Info
-
- Intel Most Popular Number
- 800-538-3373
-
- Website
- www.intel.com
-
- Opening Hours:
- 24 hours, 7 days
-
- Mailing Address:
- Santa Clara, CA
Intel Customer Service Overview
Intel has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 13%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 164 minutes. The shortest wait times occur on Wednesdays, while Monday have the longest wait times.
Top Reasons Customers Contact Intel
Customers contact Intel for various reasons. Most popular of them are questions like "What is Intel?", "What products does Intel offer?", "What is the warranty period for Intel products?".
User Testimonials for Intel Support
-
Received unclear guidance for a BIOS update and irrelevant web links, causing frustration.
From Guest-550913 at 2014-10-27 -
Web chat support facilitated the process of sending the board in, despite mailing errors. The warranty was refused due to bent CPU pins from incorrect PNP Cap placement.
From Guest-348411 at 2013-05-30 -
Received offensive emails from customer support, including suggestions to harm oneself and derogatory remarks. Contacted due to motherboard fan installation issue.
From Karun K at 2012-11-09 -
Humiliated and harassed by Intel's technical support, receiving deeply offensive and harmful messages from representatives. Need guidance on resolving this mistreatment.
From Karun K at 2012-11-10 -
Gautam K and Intel team sent a new CPU after the original experienced issues, worth the wait.
From Jamal Mahmoud at 2024-09-19 -
Worst experience dealing with warranty and delay over processor voltage issues. Constant need for more information and lack of management oversight during weeks of phone calls and emails, causing frustration.
From Kacey at 2024-08-12
Frequently Asked Questions About Intel
Explore frequently asked questions about Intel to quickly find the information and support you need.
Intel is at the forefront of developing new semiconductor technologies, products, and solutions as building blocks for an increasingly smart and connected world across a broad spectrum of markets.
Intel (INTC) Ownership Overview The ownership structure of Intel (INTC) stock is a mix of institutional, retail, and individual investors. Approximately 44.93% of the company's stock is owned by Institutional Investors, 0.05% is owned by Insiders, and 55.02% is owned by Public Companies and Individual Investors.
Intel Corp. is the world's largest manufacturer of central processing units and semiconductors. The company is best known for CPUs based on its x86 architecture, which was created in the 1980s and has been continuously modified, revised and modernized.
Overview. We are harnessing the breadth and scale of our reach — through people and partners — to have a positive effect on business, society, and the planet. Our people build our technology, unlock new business opportunities, and work with our partners and customers to create global impact.