Intuit Customer Service Contacts
Intuit Inc. provides a comprehensive range of tax preparation solutions, featuring TurboTax, which caters to self-filing individuals in the United States and Canada. Additionally, Intuit delivers specialized tax services and products such as Lacerte, ProFile, ProSeries, and ProConnect Tax Online specifically designed for professional accountants across the US and Canada.
Phone Number & Contact Info
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- Intuit Most Popular Number
- 800-446-8848
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- [email protected]
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- Website
- www.intuit.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 877-282-0801 520-901-3280
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- Mailing Address:
- Mountain View, CA
Intuit Customer Service Overview
Intuit has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 2 minutes. The shortest wait times occur on Tuesdays, while Wednesday have the longest wait times.
Top Reasons Customers Contact Intuit
Customers contact Intuit for various reasons. Most popular of them are questions like "What types of businesses is Intuit suitable for?", "What is the refund policy for Intuit services?", "How does Intuit handle taxes and payroll?".
User Testimonials for Intuit Support
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Worst experience imaginable with their support. Prepare for frustration and regret if contacting them.
From Vishist Singla at 10/18/24 -
Untrained support team unable to answer questions, reflecting poor customer experience and lack of investment in training.
From Melody Sheridan at 10/18/24 -
Terrible service experience; forced to handle issues online and faced multiple rejections before eventual manual intervention.
From Gina Alward at 10/08/24 -
Spending hours weekly with tech support, yet the payroll issue persists without resolution. Need their login to send data, making it frustrating.
From Tamatha Barnes at 10/15/24 -
Assistance lacked proficiency, worsened issues, and failed to follow up. Repeated contact needed without resolution.
From Julie Flattery at 10/11/24 -
Unanswered compliance queries caused frustration and disappointment. Emails failed to clarify issues.
From wendy rota at 09/15/24
Frequently Asked Questions About Intuit
Explore frequently asked questions about Intuit to quickly find the information and support you need.
Serving approximately 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, Intuit helps put more money in consumers' and small businesses' pockets, saving them time by eliminating work, and ensuring they have confidence in every financial decision they make.
19. Intuit. This software company has a unique specialty in financial software. It's the powerhouse behind products you probably know, like QuickBooks and TurboTax.
Intuit has an employee rating of 4.3 out of 5 stars, based on 9,656 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.
We help 1.4 million businesses manage payroll and file taxes.