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JCPenney Catalog Customer Service Contacts

JCPenney Catalog, a division of the iconic American retail giant JCPenney, offers a comprehensive range of products through its mail-order catalog service. From fashion apparel for the whole family to home furnishings and electronics, JCPenney Catalog provides a convenient shopping option for customers who prefer a traditional catalog browsing experience. With decades of retail expertise, JCPenney Catalog combines convenience with quality, ensuring a satisfying shopping experience for consumers across the United States.

Phone Number & Contact Info

  • JCPenney Catalog Most Popular Number
    800-222-6161
  • Website
    www.jcpenney.com
  • Social Media Channels
  • Opening Hours:
    24 hours, 7 days
  • Mailing Address:

JCPenney Catalog Customer Service Overview

JCPenney Catalog has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 10%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 2 minutes. The shortest wait times occur on Thursdays, while Tuesday have the longest wait times.

User Testimonials for JCPenney Catalog Support