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Jive Communications Customer Service Contacts
Jive Communications is a renowned provider of cloud-based phone systems and unified communications services. Offering solutions that enhance business communications, Jive helps companies streamline voice, video, and data sharing across multiple platforms. Known for its scalable VoIP solutions, Jive Communications caters to businesses of all sizes, ensuring improved collaboration and productivity. With its user-friendly interface and robust features, Jive is a top choice for enterprises seeking efficient and reliable communication solutions.
Phone Number & Contact Info
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- Jive Communications Most Popular Number
- 877-548-3003
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- Website
- www.goto.com
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- Opening Hours:
- Mon-Fri 7am-6pm MT
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- Mailing Address:
Jive Communications Customer Service Overview
Jive Communications has an overall customer service rating of 3 out of 5. Their rate for resolving issues is 50%, and customer sentiment is mostly dissatisfied. When calling, customers experience an average hold time of 2 minutes. The shortest wait times occur on Fridays, while Thursday have the longest wait times.
Top Reasons Customers Contact Jive Communications
Customers contact Jive Communications for various reasons. Most popular of them are questions like "What is Jive Communications?", "Is Jive Communications secure and private?", "How does Jive Communications work?".
User Testimonials for Jive Communications Support
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Constant interruptions by the customer service manager highlight a lack of genuine concern. Buyer beware!
From Guest-1018214 at 2017-03-08 -
Numerous phone calls and emails have not resolved my reimbursement issue.
From Guest-722871 at 2015-10-24 -
Consistently delayed communication and poor assistance during sales process. Late service for disconnecting and reconnecting appliances.
From Guest-695751 at 2015-09-07 -
Great support team efficiently resolved an issue within an hour.
From Greg Smith at 2017-12-28 -
Excellent customer service and helpful knowledge base/help center.
From Sara Stanley at 2018-11-12 -
Always there for support and ready to assist.
From Teresa MacDonald at 2018-09-21
Frequently Asked Questions About Jive Communications
Explore frequently asked questions about Jive Communications to quickly find the information and support you need.
Today we are announcing that Jive will no longer be a stand-alone product or a brand, but its legacy and amazing technology will continue to live on within GoTo Connect.
Jive provides cloud-based phone systems and Unified Communications services. Jive's customers include high-growth businesses and public sector institutions needing a scalable platform that is more flexible and cost-effective than their existing legacy systems.
We're thrilled to share that our first Lighter Capital client, Jive Communications, has been acquired by LogMeIn for up to $375M.
John Pope is the CEO and a partner at Jive Communications, a leading Cloud Communications service provider based in Orem, Utah.