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Kaiser Permanente - California Customer Service Contacts

Kaiser Permanente is a leading healthcare organization based in California, renowned for its integrated healthcare model and commitment to preventive care. As one of the nation's largest not-for-profit health plans, Kaiser Permanente serves millions of members with its unique approach that combines healthcare services and health insurance coverage. With a strong focus on patient wellness and an extensive network of medical facilities, Kaiser Permanente is dedicated to improving health outcomes across California and beyond.

Phone Number & Contact Info

  • Opening Hours:
    24 hours, 7 days
  • Additional Contact numbers:
    800-464-4000
  • Mailing Address:
    Oakland, CA

Kaiser Permanente - California Customer Service Overview

Kaiser Permanente - California has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 33%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Mondays, while Wednesday have the longest wait times.

Top Reasons Customers Contact Kaiser Permanente - California

Customers contact Kaiser Permanente - California for various reasons. Most popular of them are questions like "What health insurance plans does Kaiser Permanente offer in California?", "What are the payment options for Kaiser Permanente plans?", "Does Kaiser Permanente have a mobile app?".

User Testimonials for Kaiser Permanente - California Support

Frequently Asked Questions About Kaiser Permanente - California

Explore frequently asked questions about Kaiser Permanente - California to quickly find the information and support you need.