Kia Motor Co Customer Service Contacts
Kia Motor Co, officially known as Kia Corporation, is a prominent South Korean automobile manufacturer renowned for its wide range of vehicles that blend performance with innovation. Established in 1944, Kia has evolved into a global leader in the automotive industry, offering an extensive lineup from sedans and SUVs to electric and hybrid models. Known for their reliability, advanced technology, and stylish design, Kia's vehicles consistently satisfy consumer demands, making the brand a top choice among drivers worldwide.
Phone Number & Contact Info
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- Kia Motor Co Most Popular Number
- 866-331-5632
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- Website
- en.wikipedia.org
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- Opening Hours:
- Mon-Fri 8am-9pm ET
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- Additional Contact numbers:
- 800-333-4542
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- Mailing Address:
- Seoul, South Korea
Kia Motor Co Customer Service Overview
Kia Motor Co has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 25%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Fridays, while Wednesday have the longest wait times.
Top Reasons Customers Contact Kia Motor Co
Customers contact Kia Motor Co for various reasons. Most popular of them are questions like "What is the warranty on Kia vehicles?", "What financing options are available for purchasing a Kia?", "Does Kia Have Roadside Assistance?".
User Testimonials for Kia Motor Co Support
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Frequent trips to the service department for unresolved issues with a new car have caused significant stress and inconvenience.
From Hawaiianginger at 10/06/24 -
Refusal by Kia corporate to honor the warranty despite clear evidence of engine issues was disappointing. Poor support left my elderly parents without their vehicle.
From Beni M Ssy at 07/04/24 -
Poor communication with service advisor and inability to contact him. Lack of updates on car status, dirty vehicle return, and ignored emails left us frustrated.
From Bryona Xqk at 08/17/24 -
Appalling customer service with delayed responses and neglect of urgent safety issues, leading to frustration and endangerment. Prioritization of sales over customer care.
From Nicole L Jvi at 07/16/24 -
Unresponsive and unhelpful staff, with mean customer lady discouraging future purchases.
From Bridgitte Oya at 10/16/24 -
Unaware of recall, Kia representative advised visiting another dealership. Call disconnected.
From James S Nla at 08/16/24
Frequently Asked Questions About Kia Motor Co
Explore frequently asked questions about Kia Motor Co to quickly find the information and support you need.
What Country is Kia From? So, where is Kia from? Kia officially started making vehicles for the Korean market specifically in the Yeongdeungpo-gu district of Seoul, South Korea in 1973. This year is a very important point in a long and storied history of a now-global car manufacturer, but things actually begin earlier.
In its 'home' country of South Korea, Kia operates three major vehicle assembly plants – the Hwasung, Sohari and Kwangju facilities – plus a world-class research and development centre employing 8,000 technicians at Namyang and a dedicated environmental R&D centre.
Our West Point, Georgia facility is the only Kia manufacturing plant in the United States.
Kia is a South Korean car brand known for its affordability and reliability, but do you know that not all Kia models use Kia-made engines? Most Kia engines are manufactured by Hyundai, their sister-company. They share several Hyundai engines, e.g., the Kappa, Gamma, and Theta engines.