Kingsizedirect.com Customer Service Contacts
Discover unparalleled style with our trend-setting range exclusively for big and tall men. As pioneers in the industry, we stand tall as one of the nation's largest brands specializing in menswear for those who are 6'2" or taller. Each piece in our collection is crafted with meticulous attention to detail, ensuring it meets your unique needs. We're dedicated to helping you look and feel your best in perfectly tailored attire. Experience the perfect fit with us—where style meets stature.
Phone Number & Contact Info
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- Kingsizedirect.com Most Popular Number
- 800-806-4152
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- Website
- www.kingsize.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
Kingsizedirect.com Customer Service Overview
Kingsizedirect.com has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Wednesdays, while Thursday have the longest wait times.
User Testimonials for Kingsizedirect.com Support
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The chat service informed me items were backordered despite showing in stock. After emails and calls, they couldn't resolve the price discrepancy between the cart and product page. Frustrating experience.
From Dawn B Qas at 07/04/24 -
Chatted with support; they require a 20-day delay to consider a package as lost.
From Jules89 at 12/20/23 -
Difficulty hearing and understanding customer service representatives complicated the process of rectifying a mistaken order.
From Guest-5470208 at 12/27/23 -
Received incomplete assistance and partial refund from customer support after lost shipment; faced delays and inadequate resolution.
From kandy h Vrs at 06/19/23 -
Policy blamed instead of resolving price discrepancy, leaving customer dissatisfied. Policies should facilitate, not hinder, solutions.
From Guest-5385477 at 12/03/23 -
Passed around without resolution when contacting support, never notified of account credit issues.
From Guest-5126369 at 09/19/23
Frequently Asked Questions About Kingsizedirect.com
Explore frequently asked questions about Kingsizedirect.com to quickly find the information and support you need.
Where is KingSize 's headquarters? KingSize is located in Brockton, Massachusetts, United States .
Just click order status — at the top of every page. If you still have questions, we're happy to help. Email us or give us a call at 1 (800) 400-5527.
King Size has been specializing in big and tall clothing for more than 60 years. As experts in hard-to-find fashion, we have all the basics and essentials you'll ever need, like tees, jeans, and hoodies.
DXL - Shop for Big & Tall Men's Clothing & Accessories.