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Kohl's Credit Customer Service Contacts
Kohl's Credit, also known as Kohl's Charge, is a retail credit card specifically designed for use at Kohl's department stores and online. Offering exclusive discounts and promotional offers, Kohl's Credit enhances the shopping experience by providing cardholders with significant savings opportunities throughout the year. Ideal for frequent Kohl's shoppers, this card simplifies earning rewards and managing payments with an easy-to-use online account access.
Phone Number & Contact Info
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- Kohl's Credit Most Popular Number
- 800-564-5740
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- [email protected]
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- Website
- credit.kohls.com
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- Social Media Channels
- No social media available.
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
Kohl's Credit Customer Service Overview
Kohl's Credit has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 3 minutes. The shortest wait times occur on Wednesdays, while Tuesday have the longest wait times.
Top Reasons Customers Contact Kohl's Credit
Customers contact Kohl's Credit for various reasons. Most popular of them are questions like "What is Kohl's Credit?", "What is the credit limit for a Kohl's Credit card?", "Can I use my Kohl's Credit card at any Kohl's store?".
User Testimonials for Kohl's Credit Support
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Long call times and language barriers made resolving issues difficult. No resolution was provided, and a promised discount wasn't honored.
From T3isha at 2024-09-22 -
Excellent assistance in resolving my pajama top issue, leaving me very satisfied.
From Pat R Zai at 2024-10-25
Frequently Asked Questions About Kohl's Credit
Explore frequently asked questions about Kohl's Credit to quickly find the information and support you need.
If you're approved for the card, Capital One will report information about your card usage and payment history to Equifax, Experian, and TransUnion once a month.
The new Kohl's Rewards® Visa offers greater flexibility in where you can use your card and more rewards earning power. Your new card still gives you all the perks and rewards you love, with updates to how you manage your card and enhanced card management features from Capital One.
Your Kohl's credit card account is issued by Capital One, N.A. and is governed by the Cardmember Agreement. You may obtain a copy of the Cardmember Agreement by contacting us at the customer service number on the back of your card or at the number on the front of this statement.
Online servicing is now managed by Capital One, the issuer of your card. Your AutoPay and Paperless settings should have transferred automatically, but you'll still need to enroll in your new online account at Kohls.capitalone.com.