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LA Fitness Customer Service Contacts
LA Fitness is a premier American gym chain offering a wide array of fitness options to suit diverse lifestyle needs. With state-of-the-art equipment, a variety of group fitness classes, and personal training services, LA Fitness provides a comprehensive approach to health and wellness. Members can enjoy amenities such as swimming pools, basketball courts, and spa services, making it a versatile destination for those looking to enhance their physical fitness. The company prioritizes convenience and accessibility, featuring multiple locations across the United States to help you maintain a healthy lifestyle wherever you are.
Phone Number & Contact Info
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- LA Fitness Most Popular Number
- 949-255-7200
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- [email protected]
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- Website
- www.lafitness.com
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- Opening Hours:
- Mon-Fri 8am-3pm ET
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- Mailing Address:
- 4001 S Lamar Blvd, Austin, TX 78704
LA Fitness Customer Service Overview
LA Fitness has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 22%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 9 minutes. The shortest wait times occur on Fridays, while Tuesday have the longest wait times.
Top Reasons Customers Contact LA Fitness
Customers contact LA Fitness for various reasons. Most popular of them are questions like "Are there group fitness classes offered at LA Fitness?", "What Is the LA Fitness Cancelation Policy?", "How Do I Join LA Fitness?".
User Testimonials for LA Fitness Support
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Unresponsive staff creating frustration for months, clown-like management. Help needed before complaints are filed.
From Guest-6191859 at 2024-10-22 -
Rude representatives and lack of clear explanations have left my sessions unresolved.
From Jamarr Ffx at 2024-09-25 -
Lack of attention to customer concerns, unresolved by both regional manager and staff, reflects poor service.
From Guest-6046193 at 2024-08-13 -
Little action taken on complaints through customer service phone or email.
From Pete v Scd at 2024-06-09 -
Unprofessional due to lack of callback, reflecting poor service.
From LJG at 2024-06-21 -
Unreliable support and unresponsive staff led to unresolved issues and frustration. Attempts to cancel were ignored, with inadequate assistance from management. Poor communication created a negative experience.
From John Napoli at 2023-11-27
Frequently Asked Questions About LA Fitness
Explore frequently asked questions about LA Fitness to quickly find the information and support you need.
Fitness International, Irvine, California, has opened Club Studio, a new fitness concept for the company that also owns LA Fitness, Esporta Fitness and City Sports Club, the company announced on Jan. 26.
Starting in early 2020, four LA Fitness gyms in Monroe County were rebranded as Esporta Fitness. It was part of a move to compete with high-volume, lower-priced gyms such as Planet Fitness. Now the Esporta locations in Henrietta, Greece, Irondequoit and Webster are going back to LA Fitness branding.
Starting in early 2020, four LA Fitness gyms in Monroe County were rebranded as Esporta Fitness. It was part of a move to compete with high-volume, lower-priced gyms such as Planet Fitness. Now the Esporta locations in Henrietta, Greece, Irondequoit and Webster are going back to LA Fitness branding.
Meanwhile, Fitness International LLC, also known as LA Fitness, reported revenue of 2.1 billion U.S. dollars in 2021.