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Lacoste Customer Service Contacts
Lacoste is a global leader in fashion, producing a wide range of products including clothing, footwear, fragrances, leather accessories, eyewear, and jewelry, catering to men, women, and children. The brand is renowned for its high-quality and stylish offerings that seamlessly blend elegance with functionality, serving customers all around the world.
Phone Number & Contact Info
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- Lacoste Most Popular Number
- 800-452-2678
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- Website
- en.wikipedia.org
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- Paris, France
Lacoste Customer Service Overview
Lacoste has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 33%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Tuesdays, while Friday have the longest wait times.
Top Reasons Customers Contact Lacoste
Customers contact Lacoste for various reasons. Most popular of them are questions like "What is Lacoste known for?", "Are Lacoste products covered by warranty?", "What is Lacoste's stance on sustainability?".
User Testimonials for Lacoste Support
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Customer service only reachable by email. Replacement sent in wrong color and type; refund offered with no acknowledgment of error. No assurance of credit for returning the incorrect item.
From David O Qva at 2023-07-15 -
Rude interaction with a salesperson, discourteous behavior when asking to move belongings.
From Louie C Fhb at 2023-04-10 -
Difficulties contacting customer service in Delhi; no response to calls or emails.
From SARU A Anv at 2023-01-24 -
Unresponsive and unhelpful support, leaving customers without answers.
From RAJESH N Mfv at 2023-01-03 -
Excellent assistance from George at Regents Street, who ensured I found the right sizes and even offered online orders for unavailable items.
From Campbell at 2024-10-22 -
Terrible support experience with a broken watch under warranty, yet no refund or repair offered. Avoid.
From Roy Clarke at 2024-10-16