Larson Doors Customer Service Contacts
Larson Doors is a leading manufacturer of high-quality storm doors, screen doors, and security products, renowned for enhancing the comfort and functionality of homes across America. With a commitment to innovation and craftsmanship, Larson Doors offers a wide range of styles and designs to fit any home's aesthetic and security needs. Their products are designed to improve energy efficiency, increase natural light, and offer added protection against the elements, making them a top choice for homeowners seeking durability and style.
Phone Number & Contact Info
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- Larson Doors Most Popular Number
- 800-334-1328
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- Website
- www.larsondoors.com
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- Opening Hours:
- Mon-Fri 7:30am-4:30pm CT
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- Additional Contact numbers:
- 800-352-3360
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- Mailing Address:
- 1330 Post & Paddock Rd, Grand Prairie, TX 75050
Larson Doors Customer Service Overview
Larson Doors has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 10%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Mondays, while Tuesday have the longest wait times.
Top Reasons Customers Contact Larson Doors
Customers contact Larson Doors for various reasons. Most popular of them are questions like "Do Larson Doors come with a lock and handle set?", "Are Larson Doors energy efficient?", "What types of Larson Doors are available?".
User Testimonials for Larson Doors Support
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Difficulties with warranty claims and repeated requests for proof, yet issues remain unresolved.
From Dan M Hme at 09/01/24 -
Stellar support deserves zero stars for unhelpful responses regarding warranty claims.
From Brooke M Ljy at 08/21/24 -
Warranty not covering latch components, leading to replacement fee.
From Ashley M Dyh at 07/05/24 -
Unhelpful customer service suggesting self-repairs repeatedly instead of providing effective solutions.
From Theresa L Ndz at 09/24/24 -
Difficulties in getting a response after multiple attempts wasted significant time and tested my patience.
From Sascha Agn at 10/15/24 -
Full of crap when handling extra key requests.
From Hugo K Nlj at 07/12/24
Frequently Asked Questions About Larson Doors
Explore frequently asked questions about Larson Doors to quickly find the information and support you need.
LARSON is part of Fortune Brands Innovations, Inc., an industry-leading home and security products company.
LARSON is headquartered in Brookings, SD and has door and window factories in Brookings, SD; Lake Mills, IA; and Mocksville, NC. The company maintains its own distribution centers and a national field sales team.
Chat with our customer support to get your questions answered. Our support team is available via Chat Monday through Friday, 7:30AM - 4:30PM Central time. Or you can call us at 888-483-3768 Monday – Friday 7:30AM - 4:30PM, and Saturday 9:00AM - 2:00PM.
For a home with pets, a Larson Doors storm door with a doggy door makes perfect sense, while a home with children might opt for a Pella door with integrated, cordless blinds. Whichever door you choose, your front door will thank you for the extra protection, and your wallet will thank you for lower energy bills.