Lasership Customer Service Contacts
Lasership, Inc. is a global courier company specializing in the prompt pickup and delivery of letters, documents, and small packages. The firm is renowned for its reliable and efficient service, catering to a diverse clientele around the world.
Phone Number & Contact Info
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- Lasership Most Popular Number
- 804-414-2590
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- [email protected]
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- Website
- www.ontrac.com
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- Opening Hours:
- Mon-Fri 8am-9pm, Sat 8am-8pm, Sun 8am-5pm ET
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- Mailing Address:
- Vienna, Virginia, U.S.
Lasership Customer Service Overview
Lasership has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 33 minutes. The shortest wait times occur on Fridays, while Thursday have the longest wait times.
Top Reasons Customers Contact Lasership
Customers contact Lasership for various reasons. Most popular of them are questions like "What is Lasership?", "How does Lasership work?", "Where does Lasership deliver?".
User Testimonials for Lasership Support
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No way to contact this delivery service. Phone numbers don't work and you can't reach the people with your items.
From Taliah T Zhh at 2024-09-07 -
Lack concern for customer service; requested retailers to avoid using them.
From betts at 2024-10-10 -
Non-working customer service number and unhelpful chatbot. Email response took three days, leading to unsatisfactory resolution.
From Richard Parker at 2024-08-12 -
Customer service representatives deemed useless.
From Brint Lamars at 2024-08-02 -
Spectacular service encounter: called, spoke to a supervisor about excessive info requests for deliveries, got hung up on.
From F. Scott Stinner at 2023-07-25
Frequently Asked Questions About Lasership
Explore frequently asked questions about Lasership to quickly find the information and support you need.
Lasership does not deliver to USPS, or at least they didn't when I posted my solution- so using a USPS PO Box ensures proper delivery. I haven't had any issues since making this change.
LaserShip is a regional last-mile delivery company that operates primarily on the East Coast of the United States. While it doesn't have the expansive infrastructure of companies like UPS or FedEx, it does employ various methods for delivery.
LaserShip international delivery may be affected by the destination country and its proximity to the origin country, but it normally doesn't take more than 14 business days. However, sometimes the duration may also be affected by weather, customs, national holidays, and operational backlogs.