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Levi's Customer Service Contacts
Levi’s stands as a premier global entity in the brand-name apparel industry, renowned for being a top-tier denim authority. The company expertly crafts and distributes a wide array of jeans, casual apparel, and complementary accessories designed for men, women, and children. Its distinguished product lines are available under the iconic brands Levi's®, Dockers®, Levi Strauss Signature™, and Beyond Yoga®.
Phone Number & Contact Info
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- Levi's Most Popular Number
- 866-860-8907
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- [email protected]
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- Website
- www.levistrauss.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- San Francisco, CA
Levi's Customer Service Overview
Levi's has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 3 minutes. The shortest wait times occur on Mondays, while Thursday have the longest wait times.
Top Reasons Customers Contact Levi's
Customers contact Levi's for various reasons. Most popular of them are questions like "What is Levi's return policy?", "Do Levi's gift cards expire?", "Does Levi's offer free shipping?".
User Testimonials for Levi's Support
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Frustrating return process and unresolved issues despite escalation. Initial contact lacked resolution, but eventual apology included a 15% discount offer.
From Frank G Lzm at 2024-06-01 -
No response to emails and ineffective chat assistance. Phone service lacks personal support options. Disappointed by lack of resolution channels.
From Larenda Tka at 2024-01-01 -
Inadequate chat and email response. No phone support.
From Maggie A Lzv at 2024-02-22 -
Poor service experience with delayed delivery and rigid return policy, leading to dissatisfaction and reluctance to shop online again.
From Dan & Annelie Vistica at 2024-10-18 -
Awful experience with unresponsive support. Missing items, unresolved after a week, same excuses. Disappointing for a reputable brand.
From Danielle Bremner at 2024-10-14 -
Chanted the Levi's mantra about joining the red tab scheme, but no resolution.
From Ian Holmes at 2024-10-03
Frequently Asked Questions About Levi's
Explore frequently asked questions about Levi's to quickly find the information and support you need.
What is the ownership structure of Levi Strauss & Co.? Levi Strauss & Co. is a publicly traded company. Our Class A shares are traded on the New York Stock Exchange under the symbol “LEVI.” Our Class B shares are primarily held by the descendants of the family of Levi Strauss.
1853 - Levi Strauss & Co. Is Founded in San Francisco, CA. After working with his brothers in their dry goods wholesale business in New York City, Levi emigrates to Gold Rush San Francisco. He opens his own dry goods business to serve the small general stores of the American West.
Levi Strauss & Co. is one of the world's largest apparel companies and a global leader in jeans. The Levi's® brand is just part of our story. We're also home to Dockers® and Denizen®. We have some 500 stores, and our products are available in 110 countries around the world.
Levi's is an American clothing brand that popularized modern jeans.