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LexisNexis Consumer Center Customer Service Contacts
LexisNexis Consumer Center is a leading provider of comprehensive consumer information solutions, serving businesses and individuals globally. Specializing in data analytics and identity verification, the company helps enhance decision-making processes and risk management. With its robust technology and vast data resources, LexisNexis Consumer Center empowers users with crucial insights for informed financial and legal decisions, ensuring a high level of consumer protection and satisfaction.
Phone Number & Contact Info
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- LexisNexis Consumer Center Most Popular Number
- 888-497-0011
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- Website
- consumer.risk.lexisnexis.com
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- Opening Hours:
- Mon-Fri 8am-7pm ET
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- Mailing Address:
LexisNexis Consumer Center Customer Service Overview
LexisNexis Consumer Center has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
Top Reasons Customers Contact LexisNexis Consumer Center
Customers contact LexisNexis Consumer Center for various reasons. Most popular of them are questions like "What is LexisNexis Consumer Center?", "Are there any fees associated with using LexisNexis Consumer Center?", "How often is the information in my LexisNexis Consumer Center account updated?".
User Testimonials for LexisNexis Consumer Center Support
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Recording-only support without personal assistance and long wait times for report access.
From Del M Ubd at 2024-08-21 -
Customer service is an unbearable burden, with fraudulent sign-up practices and excessive requirements to access services. Be cautious.
From Cherina Pon at 2024-05-21 -
Support negligible in assistance after signing the contract.
From STEVEN M Mgj at 2024-03-05 -
Contacted customer service in July to cancel but faced ongoing billing issues until October. After numerous requests, they finally confirmed cancellation but demanded proof of retirement, which was shocking and unnecessary.
From Dale Henderson at 2024-09-18 -
Support is unhelpful, only redirecting to an ineffective representative, highlighting a lack of customer satisfaction focus.
From Steven at 2024-03-01 -
Waited 3 hours to connect with customer service, experienced call disconnections twice, and received no assistance.
From Hey You at 2024-08-06