LG Electronics Customer Service Contacts
LG Electronics is a globally renowned manufacturer of electronics and home appliances, headquartered in South Korea. Established in 1958, the company has become a leader in innovation with its wide range of products including TVs, smartphones, refrigerators, and air conditioners. LG is committed to enhancing customer life with smart technology and stylish designs, ensuring a high level of satisfaction and brand loyalty. Their pioneering approaches in OLED and 4K TV technology underscore LG's dedication to cutting-edge consumer technology.
Phone Number & Contact Info
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- LG Electronics Most Popular Number
- 800-243-0000
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- [email protected]
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- Website
- www.lg.com
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- Opening Hours:
- Mon-Sun 8am-6pm CT
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- Additional Contact numbers:
- 800-793-8896
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- Mailing Address:
- Seoul, South Korea
LG Electronics Customer Service Overview
LG Electronics has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 25 minutes. The shortest wait times occur on Fridays, while Monday have the longest wait times.
Top Reasons Customers Contact LG Electronics
Customers contact LG Electronics for various reasons. Most popular of them are questions like "What is the warranty period for LG Electronics products?", "What is LG's recycling program for electronic waste?", "Are LG Electronics products compatible with other brands' devices?".
User Testimonials for LG Electronics Support
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Customer support focuses on temporary solutions without addressing larger problems, often citing warranty limitations. Delays of 1-2 weeks for repair visits add to frustration. Disappointment stems from unresolved issues and lack of comprehensive assistance.
From Quorra Wcv at 10/27/24 -
Technician missed scheduled appointment, rescheduled to another date, causing extended inconvenience and frustration. Looking for compensation.
From Aubree S Rlz at 08/30/24 -
Terrible service with warranty issues.
From Mark C Qjn at 09/18/24 -
Long wait times and incorrect part sent. Awaiting $180 refund. No contact with corporate office available.
From Marianne M Lle at 08/08/24 -
Difficulty resolving issues with delayed delivery and damages, despite multiple calls and promises of compensation. Lacked follow-up on registration and support queries.
From Enda Ser at 09/21/24 -
Horrible support experience with delayed parts ordering and lengthy repair schedule.
From Josh J Kih at 07/08/24
Frequently Asked Questions About LG Electronics
Explore frequently asked questions about LG Electronics to quickly find the information and support you need.
LG Electronics India Pvt. Ltd., a wholly owned subsidiary of LG Electronics, South Korea was established in January 1997 in India. It is one of the most formidable brands in consumer electronics, home appliances, IT hardware and mobile communications space.
Many people ask this question that is LG owned by Samsung? The answer is No, LG and Samsung are entirely two different companies.
After testing 80 TV models covering more than 90 percent of the market, CHOICE recognised LG TVs as the best brand with an overall score of 81 percent, which beat three other leading competitors across the judging criteria of reliability, satisfaction, recommended ratio and average test scores.
From TVs and refrigerators to laptops and computer monitors, LG delivers home electronics that let you embrace life and prepare you for its greatest moments.