Lifetime Fitness Customer Service Contacts
Lifetime Fitness is a premier health and fitness club offering a wide range of services designed to promote lifelong health. With state-of-the-art facilities that include gyms, swimming pools, and spa amenities, Lifetime Fitness provides an unparalleled wellness experience. Their comprehensive programs, which range from personal training to group fitness classes, cater to individuals of all ages seeking a healthier lifestyle. Explore the many benefits of joining Lifetime Fitness and start your journey to better health today!
Phone Number & Contact Info
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- Lifetime Fitness Most Popular Number
- 855-430-5433
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- Website
- www.lifetime.life
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- Opening Hours:
- Mon-Thurs 8am-6pm, Fri 8am-5pm
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- Mailing Address:
- 907 W 5th St, Austin, TX 78703
Lifetime Fitness Customer Service Overview
Lifetime Fitness has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 17%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 3 minutes. The shortest wait times occur on Wednesdays, while Friday have the longest wait times.
User Testimonials for Lifetime Fitness Support
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Poor responsiveness from management, with unreturned emails and inadequate attention to concerns.
From tamanna chowdhury at 2024-08-16 -
Terrible service with frequent membership fee hikes. They seem indifferent to cancellations.
From Samer at 2024-06-01 -
Engender trust, not abuse—service should not feel predatory.
From Eric Anderson at 2022-09-19 -
Making service worse by asking guests for phones instead of giving free passes.
From Chun Lee at 2024-05-16 -
Carefully navigating account closures through certified mail ensures requests are honored.
From Angela L. at 2022-04-23 -
Lack of care shown in communication, revoking a senior membership abruptly. Nightmare.
From Amanda Roszkowski Hart at 2024-08-20