Liverpool Victoria Insurance Company Customer Service Contacts
Liverpool Victoria Insurance Company, also known as LV=, is a leading UK-based insurance provider renowned for its comprehensive range of insurance products, including car, home, life, and pet insurance. Established in 1843, LV= is one of the oldest and most trusted insurance companies in the United Kingdom, committed to offering exceptional customer service and reliable coverage. With a strong emphasis on innovation and customer satisfaction, Liverpool Victoria Insurance Company continues to be a preferred choice for insurance solutions, catering to millions of policyholders across the UK.
Phone Number & Contact Info
-
- Liverpool Victoria Insurance Company Most Popular Number
- 0845 6081074
-
- Website
- www.lv.com
-
- Opening Hours:
- 24 hours, 7 days
-
- Mailing Address:
- Bournemouth, United Kingdom
Liverpool Victoria Insurance Company Customer Service Overview
Liverpool Victoria Insurance Company has an overall customer service rating of 4 out of 5. Their rate for resolving issues is 83%, and customer sentiment is satisfied. When calling, customers experience an average hold time of less than a minute.
Top Reasons Customers Contact Liverpool Victoria Insurance Company
Customers contact Liverpool Victoria Insurance Company for various reasons. Most popular of them are questions like "What types of insurance does Liverpool Victoria Insurance Company offer?", "Are there any discounts available for multiple policies?", "Can I make changes to my policy online?".
User Testimonials for Liverpool Victoria Insurance Company Support
-
Not impressed with head office customer services, as support is closed when stated open.
From Andrew W Aut at 07/12/23 -
Waiting over two months for a part with no contact and only excuses.
From Tarin Fes at 09/28/22 -
Professional and reassuring assistance during my accident, resolving issues promptly with a courtesy car arranged quickly. Great phone support and efficient repair service.
From Dave at 10/07/24 -
Support and care from BR agents and partner recovery agents was superb.
From Christopher at 10/25/24 -
Exceeding expectations with clear communication and quick car repair process.
From D N at 10/24/24 -
Communication was clear, informing us precisely about the mechanic's arrival, and he called when nearby.
From Carol Baker at 10/26/24
Frequently Asked Questions About Liverpool Victoria Insurance Company
Explore frequently asked questions about Liverpool Victoria Insurance Company to quickly find the information and support you need.
on 2 January 2020 with the company focusing on life insurance, pensions and investments. Allianz is now the sole shareholder of Liverpool Victoria General Insurance.
Allianz are now our sole shareholder and we have separated from the LV= Life and Pensions business.
We're LV= Our purpose is to help individuals and families live financially confident lives. In 2023, we reached a historic milestone celebrating 180 years as a leading UK life and pensions mutual insurer.
Visit LV= Insurance for personal car and home - Allianz Insurance plc | Allianz Insurance.