LOT Polish Air Customer Service Contacts
LOT Polish Airlines, established in 1929, is one of the world's oldest airlines and the flagship carrier of Poland. Renowned for its extensive network, LOT connects passengers to over 120 destinations across Europe, Asia, and North America. Known for exceptional service and modern fleet, LOT Polish Airlines is a top choice for travelers seeking a seamless and comfortable flying experience.
Phone Number & Contact Info
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- LOT Polish Air Most Popular Number
- 212-789-0970
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- Website
- www.lot.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- Warsaw, Poland
LOT Polish Air Customer Service Overview
LOT Polish Air has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
Top Reasons Customers Contact LOT Polish Air
Customers contact LOT Polish Air for various reasons. Most popular of them are questions like "What is LOT Polish Air?", "Where is the headquarters of LOT Polish Air located?", "What are the baggage policies of LOT Polish Air?".
User Testimonials for LOT Polish Air Support
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Unhelpful support, unable to provide clear refund information. Received insufficient refund notification despite faulty website issue.
From Guest-6110469 at 09/17/24 -
Assistance requested for ticket cancellation and refund due to urgent travel plan changes.
From Orhan T Cyn at 09/20/24 -
Replies only in Polish, creating communication barriers. Contact support for baggage tracing.
From Andrew G Ylm at 08/05/24 -
Deep disappointment due to lack of assistance, denied rebooking, and minimal support during travel disruption. Encountered difficulties with flight connections and faced confusion at multiple offices without resolution. Required to book own flight and duplicate tickets due to poor communication. Received minimal aid and no accommodation. Requesting compensation.
From Sorin P Dlx at 09/28/23 -
Disappointing lack of responsibility and poor communication from the airline. Support team focused on legal obligations instead of resolving concerns.
From Armen Gevorkian at 09/16/24 -
Unhelpful and indifferent staff made the travel experience frustrating, offering no assistance or guidance.
From GO Brandão at 09/27/24
Frequently Asked Questions About LOT Polish Air
Explore frequently asked questions about LOT Polish Air to quickly find the information and support you need.
Currently, the airline is wholly owned by Polish Aviation Group (Polish: Polska Grupa Lotnicza S. A.), a Polish state-owned holding company.
The flag carrier of Poland, LOT Polish Airlines (LO) is headquartered in Warsaw. The airline flies to about 60 destinations, including eight within Poland. Other destinations include points across Europe, as well as cities in the Middle East, Asia and North America.
The airline was foun... It stands for Polskie Linie Lotnicze.
LOT Polish is a Polish carrier. Travellers rate it 7.1/10 on average, indicating good service.