get the app
auth icon

Lufthansa Customer Service Contacts

The Lufthansa Group, a global aviation conglomerate, operates through a diverse structure that includes Network Airlines, Eurowings, and Aviation Services. The Aviation Services division is further segmented into Logistics, MRO (Maintenance, Repair, and Overhaul), Catering, as well as Additional Businesses and Group Functions, showcasing the group's comprehensive reach in the aviation industry.

Phone Number & Contact Info

  • Opening Hours:
    24 hours, 7 days
  • Mailing Address:
    Cologne, Germany

Lufthansa Customer Service Overview

Lufthansa has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 11%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.

User Testimonials for Lufthansa Support

Frequently Asked Questions About Lufthansa

Explore frequently asked questions about Lufthansa to quickly find the information and support you need.