Lyft Customer Service Contacts
Lyft, Inc., a prominent U.S.-based corporation, provides a diverse range of mobility services including ride-hailing, electric scooter rentals, bike-sharing programs, car rentals, and food delivery options across numerous locations in the United States and select Canadian cities.
Phone Number & Contact Info
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- Lyft Most Popular Number
- No contact number available.
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- [email protected]
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- Website
- www.lyft.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- San Francisco, CA
Lyft Customer Service Overview
Lyft has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Lyft Support
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No live support for issues, app options are limited, and I was unable to write comments on the app. Attempts to contact were unsuccessful until I managed to send an email. Response times are slow, and disputes aren't taken seriously.
From Sasha G Xqk at 2024-10-09 -
Efforts to contact customer service were unfruitful, leading to frustration after weeks of trying.
From Guest-6143275 at 2024-10-01 -
$10 credit offered for several issues, including stressful and unacceptable driver behavior. Lack of complete refund despite repeated service dog denials.
From Asha Thy at 2024-10-12 -
Support instructed me to wait hours for a "specialised" team, then stopped responding, leaving me unsafe outside the airport.
From Nathan at 2024-10-28 -
Credit for the fare difference and additional ride credit provided after a lengthy escalation process on a computer. Frustrating experience with mobile support, hours spent trying to resolve issues.
From Still Waiting at 2024-10-26 -
Service could be more attentive, as drivers often play loud Spanish music without catering to customers' preferences.
From brian mctarsney at 2024-10-26
Frequently Asked Questions About Lyft
Explore frequently asked questions about Lyft to quickly find the information and support you need.
Lyft was launched in the summer of 2012 by computer programmers Logan Green and John Zimmer as a service of Zimride, a long-distance intercity carpooling company focused on college transport that they founded in 2007 after Green shared rides from the University of California, Santa Barbara campus to visit his ...
Description. Lyft, Inc. operates a peer-to-peer marketplace for on-demand ridesharing in the United States and Canada. It operates multimodal transportation networks that offer access to various transportation options through the Lyft platform and mobile-based applications.
Key Differences Between Lyft and Uber Research shows Uber can be less expensive than Lyft in most of the country. Uber can be used around the world, whereas Lyft is only available in the U.S. and Canada.
Billing Errors, Corrections If you have questions regarding your transaction history or any correction, or if you dispute any transaction or correction that has been assessed against your Lyft Card, please call Customer Service at 1-844-493-9881.