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Malwarebytes Customer Service Contacts
Malwarebytes Inc., a leading American cybersecurity firm, focuses on safeguarding personal computers, mobile devices, and corporate networks from various cybersecurity threats, including malware.
Phone Number & Contact Info
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- Malwarebytes Most Popular Number
- 408-852-4336
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- Website
- www.malwarebytes.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
Malwarebytes Customer Service Overview
Malwarebytes has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 25%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 3 minutes. The shortest wait times occur on Fridays, while Monday have the longest wait times.
Top Reasons Customers Contact Malwarebytes
Customers contact Malwarebytes for various reasons. Most popular of them are questions like "What is Malwarebytes?", "How Do I Cancel My Account with Malwarebytes?", "Is Malwarebytes compatible with my operating system?".
User Testimonials for Malwarebytes Support
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Contact needed over unauthorized charges.
From Harris Jcj at 2024-10-28 -
No callback received after request, leading to dissatisfaction.
From Jane D Lbl at 2024-10-17 -
Telephone support redirects to the internet, making it ineffective.
From Norman Y Xlp at 2024-09-20 -
Terrible customer service.
From Lamyia Xgu at 2024-09-27 -
Unable to contact a human representative for resolution. Considerable delay in receiving paid services.
From Guest-6119622 at 2024-09-21 -
Prompt assistance and a complimentary one-year premium subscription demonstrate outstanding support.
From Ozan Bagci at 2019-04-26
Frequently Asked Questions About Malwarebytes
Explore frequently asked questions about Malwarebytes to quickly find the information and support you need.
Malwarebytes is an award-winning, trusted provider of cybersecurity protection software and services to millions of customers.
Marcin Kleczynski is the CEO and co-founder of Malwarebytes. He programmed the first prototype of our free virus scanner when he was 14 years old. In 2004, Malwarebytes was launched and the rest is history. 20 years later, the basic version of Malwarebytes is still free.
Malwarebytes Inc. is an American Internet security company that specializes in protecting home computers, smartphones, and companies from malware and other threats. It has offices in Santa Clara, California; Clearwater, Florida; Tallinn, Estonia; Bastia Umbra, Italy; and Cork, Ireland.
Is Malwarebytes a private or public company? Malwarebytes is a Private company.