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Marks & Spencer Customer Service Contacts

Marks & Spencer, commonly known as M&S, is a renowned British retail giant specializing in high-quality clothing, home products, and premium food items. Established in 1884, M&S has grown to become a staple of the UK shopping scene, synonymous with innovation, sustainability, and superior quality. With a global presence, Marks & Spencer continues to expand its reach, offering customers around the world a diverse range of products through its brick-and-mortar stores and comprehensive online platform.

Phone Number & Contact Info

  • Opening Hours:
    24 hours, 7 days
  • Mailing Address:
    London, United Kingdom

Marks & Spencer Customer Service Overview

Marks & Spencer has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 13%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.

Top Reasons Customers Contact Marks & Spencer

Customers contact Marks & Spencer for various reasons. Most popular of them are questions like "What is Marks & Spencer's return policy?", "Do Marks & Spencer offer international shipping?", "What payment methods does Marks & Spencer accept?".

User Testimonials for Marks & Spencer Support

Frequently Asked Questions About Marks & Spencer

Explore frequently asked questions about Marks & Spencer to quickly find the information and support you need.