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MasterCard Customer Service Contacts

MasterCard is a leading global payments & technology company that connects consumers, businesses, merchants, issuaries, and governments around the world. Founded in 1966, it facilitates the processing of payment transactions, including credit, debit, and prepaid cards, ensuring secure and efficient financial transactions. MasterCard's innovative products and services make everyday commerce activities easier, more secure, and more efficient for everyone, enhancing customer experience in over 210 countries.

Phone Number & Contact Info

  • Opening Hours:
    24 hours, 7 days
  • Mailing Address:
    Purchase, Harrison, NY

MasterCard Customer Service Overview

MasterCard has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 33 minutes. The shortest wait times occur on Tuesdays, while Monday have the longest wait times.

Top Reasons Customers Contact MasterCard

Customers contact MasterCard for various reasons. Most popular of them are questions like "What Do I Do If My MasterCard Account Is Locked?", "How Do I Recover My MasterCard Account?".

User Testimonials for MasterCard Support

Frequently Asked Questions About MasterCard

Explore frequently asked questions about MasterCard to quickly find the information and support you need.