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McDonald's Customer Service Contacts

Founded in 1940 by brothers Richard and Maurice McDonald in San Bernardino, California, McDonald's began as a humble barbecue restaurant before evolving into the largest fast-food chain globally by revenue. This iconic American brand has become synonymous with quick, affordable meals and continues to expand its presence worldwide, serving millions of customers daily.

Phone Number & Contact Info

  • Opening Hours:
    24 hours, 7 days
  • Mailing Address:
    Chicago, IL

McDonald's Customer Service Overview

McDonald's has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 10%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 51 seconds. The shortest wait times occur on Tuesdays, while Sunday have the longest wait times.

Top Reasons Customers Contact McDonald's

Customers contact McDonald's for various reasons. Most popular of them are questions like "Are McDonald's fries vegetarian?", "What are McDonald's opening hours?", "Can I order McDonald's food for delivery?".

User Testimonials for McDonald's Support