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Mercari Customer Service Contacts

Mercari revolutionizes the C2C marketplace through its user-friendly app, enabling individuals to effortlessly sell unwanted items right from their smartphones. This platform offers a distinct and innovative user experience that transforms the traditional approach of trading secondhand goods, which was previously limited to physical stores.

Phone Number & Contact Info

  • Mercari Most Popular Number
    888-325-2168
  • Website
    www.mercari.com
  • Social Media Channels
  • Opening Hours:
    Mon-Fri 8am-6pm PT
  • Mailing Address:
    Minato City, Tokyo, Japan

Mercari Customer Service Overview

Mercari has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.

Top Reasons Customers Contact Mercari

Customers contact Mercari for various reasons. Most popular of them are questions like "Are there any fees for selling on Mercari?", "What is Mercari's return policy?", "Can I cancel an order on Mercari?".

User Testimonials for Mercari Support

Frequently Asked Questions About Mercari

Explore frequently asked questions about Mercari to quickly find the information and support you need.