Metlife Dental Customer Service Contacts
MetLife Dental is a leading provider of dental insurance services, offering comprehensive coverage plans designed to meet the needs of individuals, families, and employers. With a vast network of dentists and a variety of plan options, MetLife Dental ensures affordable and reliable oral health care. Their services include preventive care, major dental work, and innovative tools for easy management of dental benefits, making MetLife Dental a top choice for dental insurance.
Phone Number & Contact Info
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- Metlife Dental Most Popular Number
- 800-638-5433
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- Website
- www.metlife.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 888-529-8474 877-638-3379 800-438-6388 888-825-3368 800-942-0854
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- Mailing Address:
- New York, NY
Metlife Dental Customer Service Overview
Metlife Dental has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 20%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 15 minutes. The shortest wait times occur on Wednesdays, while Monday have the longest wait times.
Top Reasons Customers Contact Metlife Dental
Customers contact Metlife Dental for various reasons. Most popular of them are questions like "Are orthodontic treatments covered by Metlife Dental?", "Does Metlife Dental cover pre-existing dental conditions?", "Can I add dependents to my Metlife Dental plan?".
User Testimonials for Metlife Dental Support
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Unresponsive customer service and lack of follow-up prolonged claim processing, causing unnecessary frustration and financial stress. Communication failures, broken promises of callbacks, and lack of assistance significantly impacted my experience.
From Michael M Arj at 2024-07-04 -
Remote representatives seem unprepared, frequently transferring calls without resolving issues.
From Rex Qmi at 2024-09-10 -
Long wait times are frustrating and disappointing.
From Virgle Usz at 2024-07-25 -
Confusing, unhelpful service agents lacking clarity.
From Sera Wnk at 2024-06-12 -
Difficult reaching support by phone; service is unsatisfactory.
From calvin D Hie at 2024-05-15 -
Struggles with long hold times and unresponsive staff, including being hung up on. Reports of inappropriate background noise from the support team during calls. Frustration with the inability to reach anyone who can help with claims.
From Barbara G Flq at 2024-02-08
Frequently Asked Questions About Metlife Dental
Explore frequently asked questions about Metlife Dental to quickly find the information and support you need.
MetLife is owned by its shareholders, as it is a publicly traded company.
Simply have your dentist submit a request online at www.metdental.com or call 1-877-MET-DDS9. You and your dentist will receive a benefit estimate for most procedures while you are still in the office.
MetLife TakeAlong Dental PPO-Medium Major restorative services including inlays, porcelain onlays, dental crowns, root canals, dentures, bridges, and dental implants have an estimated 50% coverage with a 12 month waiting period.
Delta Dental has the distinction of being the single largest dental insurance provider in the United States with over 80 million people enrolled across the plans offered by Delta Dental entities.