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Metro PCS Customer Service Contacts

Metro PCS, now known as Metro by T-Mobile, is a prominent prepaid wireless service provider in the United States. Offering a wide range of affordable phone plans, Metro PCS leverages T-Mobile's extensive 4G LTE and 5G networks to ensure high-quality connectivity and speed. Known for its no-contract and budget-friendly phone services, Metro PCS is a top choice for customers seeking reliable mobile solutions without the long-term commitment.

Phone Number & Contact Info

  • Opening Hours:
    Mon-Sun 4am-12am PT
  • Additional Contact numbers:
    800-373-2876
  • Mailing Address:
    Richardson, Texas, United States

Metro PCS Customer Service Overview

Metro PCS has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 1 minute and 4 seconds. The shortest wait times occur on Tuesdays, while Sunday have the longest wait times.

Top Reasons Customers Contact Metro PCS

Customers contact Metro PCS for various reasons. Most popular of them are questions like "How Do I Recover My Account Access to Metro PCS?", "Is Metro PCS the Cheapest Cellphone Service?", "How Do I Open a Metro PCS Account?".

User Testimonials for Metro PCS Support

Frequently Asked Questions About Metro PCS

Explore frequently asked questions about Metro PCS to quickly find the information and support you need.