Michael Kors Customer Service Contacts
Michael Kors is a globally renowned American luxury fashion brand founded in 1981 by designer Michael Kors. Known for its timeless and chic designs, the company offers a wide range of products including apparel, accessories, footwear, and fragrances. Michael Kors is celebrated for its jet-set aesthetic, combining stylish elegance with a sporty attitude. The brand caters to fashion-forward consumers seeking a touch of luxury and sophistication in their everyday wardrobe.
Phone Number & Contact Info
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- Michael Kors Most Popular Number
- 866-709-5677
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- Website
- www.michaelkors.com
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- Opening Hours:
- Mon-Fri 9am-5pm ET
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- Additional Contact numbers:
- 800-908-1157
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- Mailing Address:
Michael Kors Customer Service Overview
Michael Kors has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 3 minutes. The shortest wait times occur on Mondays, while Tuesday have the longest wait times.
Top Reasons Customers Contact Michael Kors
Customers contact Michael Kors for various reasons. Most popular of them are questions like "What is the return policy for Michael Kors merchandise?", "What is the warranty period for Michael Kors products?", "What payment methods are accepted on the Michael Kors website?".
User Testimonials for Michael Kors Support
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Lack of follow-up from customer service and unhelpful store response regarding warranty issues deter future purchases.
From Patty L Hmn at 05/24/24 -
Difficulties contacting customer service. The purse, only a year old, started tearing on the wallet and straps.
From Michelle P Qej at 01/29/24 -
Assisted with repair advice but required my expense without a receipt.
From Zyair Mzm at 12/14/23 -
Very unsatisfactory support, as they refused to acknowledge design defects and were unhelpful.
From Madhu P Zqm at 10/26/23 -
Refund process is slow, taking longer than stated policy, with additional delays for manual investigation.
From Alexiana Ikz at 02/12/24 -
Lack of responsiveness from customer service, no replies to emails regarding dust bags.
From Mich at 02/06/24
Frequently Asked Questions About Michael Kors
Explore frequently asked questions about Michael Kors to quickly find the information and support you need.
Headquartered in New York City, Michael Kors is an American luxury fashion brand and one of the leading luxury companies worldwide.
Headquartered in New York City, Michael Kors is an American luxury fashion brand and one of the leading luxury companies worldwide.
Michael David Kors (born Karl Anderson Jr. August 9, 1959) is an American fashion designer. He is the chief creative officer of his brand, Michael Kors, which sells men's and women's ready-to-wear, accessories, watches, jewelry, footwear, and fragrance.
Founded back in 1981, each Michael Kors collection oozes iconic American luxury with a sophisticated, effortless edge; with classic pieces like the Jet Set Tote and Rhea Backpack gaining a cult following, the Michael Kors brand is a must for any fashion-conscious dresser.