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Moneygram Customer Service Contacts
MoneyGram International Inc. is a leading global financial technology company that specializes in cross-border P2P payments and money transfers. Offering services in over 200 countries and territories, MoneyGram leverages its vast network of retail locations and digital platforms to facilitate secure and convenient financial transactions. As a trusted brand for money transfers, MoneyGram continues to innovate, providing accessible financial services to customers worldwide, whether online, in-app, or in-person.
Phone Number & Contact Info
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- Moneygram Most Popular Number
- 800-666-3947
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- [email protected]
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- Website
- www.moneygram.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 800-926-9400 800-922-7146
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- Mailing Address:
- Dallas, TX
Moneygram Customer Service Overview
Moneygram has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 2 minutes and 1 second. The shortest wait times occur on Wednesdays, while Sunday have the longest wait times.
Top Reasons Customers Contact Moneygram
Customers contact Moneygram for various reasons. Most popular of them are questions like "Can I cancel a Moneygram transfer?", "Is it possible to request a refund for a Moneygram transfer?", "How Do You Track a Transfer with Moneygram?".
User Testimonials for Moneygram Support
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Long wait and unclear communication led to order cancellation without prior notice.
From Shain Bvc at 2024-10-23 -
Tried calling customer service without response; need assistance.
From Law M Pyi at 2024-09-24 -
Calls to customer care faced global issues, creating frustration. Never seen such service.
From Aman s Wsa at 2024-09-23
Frequently Asked Questions About Moneygram
Explore frequently asked questions about Moneygram to quickly find the information and support you need.
MoneyGram works with enterprises to provide high-performance payment and financial services. We're trusted by businesses, financial institutions, and our thousands of agents around the globe.
Is MoneyGram the same thing as Western Union? Yes. But they are not the same company. Both offer international money transfers for cash pickup and foreign bank transfers.
Is MoneyGram the same thing as Western Union? Yes. But they are not the same company. Both offer international money transfers for cash pickup and foreign bank transfers.
MoneyGram Payment Systems, Inc., recently learned of a cybersecurity issue affecting certain of our company's systems. What Happened? On September 27, 2024, we determined that an unauthorized third party accessed and acquired personal information of certain consumers between September 20 and 22, 2024.