Motel 6 Customer Service Contacts
Motel 6 is a renowned budget hotel chain in the United States and Canada, known for offering affordable, clean, and comfortable accommodations to travelers. Founded in 1962 in Santa Barbara, California, Motel 6 has become synonymous with value and reliability, boasting over 1,400 locations across North America. The brand is committed to providing guests with a consistent, low-cost stay, making it an ideal choice for road trippers and budget-conscious travelers seeking convenience without compromise.
Phone Number & Contact Info
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- Motel 6 Most Popular Number
- 800-466-8356
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- [email protected]
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- Website
- www.motel6.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 800-899-9841 972-360-9000
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- Mailing Address:
Motel 6 Customer Service Overview
Motel 6 has an overall customer service rating of 3 out of 5. Their rate for resolving issues is 50%, and customer sentiment is mostly dissatisfied. When calling, customers experience an average hold time of 22 minutes. The shortest wait times occur on Fridays, while Thursday have the longest wait times.
Top Reasons Customers Contact Motel 6
Customers contact Motel 6 for various reasons. Most popular of them are questions like "Are pets allowed in the motel?".
User Testimonials for Motel 6 Support
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They become argumentative when guests request a refund for deplorable conditions and make inappropriate comments once guests leave. I witnessed staff speaking unsavorily about guests behind their backs and displaying facades to their faces. Additionally, Alex's behavior towards people of dark pigmentation is extremely rude and racist.
From Hector V Eir at 2024-06-01 -
Secured a bottom floor room after voicing safety concerns. However, the TV was broken, and maintenance didn’t respond, leading to another room change, but no first-floor options were available. Frustrating lack of communication and responsiveness regarding comfort and safety needs.
From Curly Kau at 2024-07-14 -
Notification of issues met with refusal to issue a refund despite clear evidence.
From Dan at 2024-08-06 -
Chirag's genuine care made our check-in pleasant.
From Sabrena C at 2024-04-16 -
Jabeen was incredibly welcoming, professional, and courteous throughout our check-in process, making us feel right at home. Her level of service was superb, showcasing exceptional hospitality and assistance!
From Michelle Andino at 2024-05-10 -
Polite, courteous service from Lizzy, making for a comfortable stay.
From zora Hall at 2024-07-17
Frequently Asked Questions About Motel 6
Explore frequently asked questions about Motel 6 to quickly find the information and support you need.
Motel 6 has been sold to Indian hospitality startup OYO for $525 million. T he brash, 11-year-old Indian hospitality startup OYO is buying G6 Hospitality, which owns Motel 6, for $525 million in an all-cash transaction, the budget lodging chain's parent Blackstone Real Estate announced Friday in a press release.
In 1990, the company was bought by the French-based Accor. In 1993, it opened its first high-rise location—Motel 6 LAX in Los Angeles, California. Unlike the majority of hotel chains, Motel 6 directly owns and operates most of its locations.
Motel 6 & Studio 6 offers more than 1,400 company-owned and franchised locations throughout the United States and Canada. Motel 6 was the first national pet-friendly chain, welcoming pets since 1962.