Motorola Customer Service Contacts
Motorola Mobility LLC, known simply as Motorola, is a prominent American manufacturer specializing in consumer electronics, with a focus on smartphones and various mobile devices that operate on the Android platform. Based in the iconic Merchandise Mart in Chicago, Illinois, Motorola operates as a key subsidiary under the umbrella of Lenovo, a leading Chinese technology firm.
Phone Number & Contact Info
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- Motorola Most Popular Number
- 800-734-5870
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- [email protected]
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- Website
- en.wikipedia.org
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- Opening Hours:
- 24 hours
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- Additional Contact numbers:
- 866-289-6686
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- Mailing Address:
- Chicago, IL
Motorola Customer Service Overview
Motorola has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 11%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Tuesdays, while Friday have the longest wait times.
Top Reasons Customers Contact Motorola
Customers contact Motorola for various reasons. Most popular of them are questions like "What are the payment options available on the Motorola website?".
User Testimonials for Motorola Support
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Worst experience with customer service; repetitive questions, lack of listening, and condescending attitude. Lenovo needs improvement.
From George C Ihj at 10/03/24 -
Experiencing frustration with unresolved refund issues and unhelpful support. Scam-like customer service.
From Guest-6030394 at 08/05/24 -
Options for warranty service include waiting 6 to 8 weeks for repair or paying $99 for a quicker replacement. Frustration over having to pay for a phone under warranty and dissatisfaction with available solutions.
From Gregory J Ood at 06/06/24 -
Useless support, lost my money with this junk phone.
From Andre Ferro at 10/26/24 -
Support options are useless and unavailable.
From Tina Ivey at 10/05/24 -
Excellent service with prompt phone pickup and warranty repair.
From Darren Bates at 10/01/24
Frequently Asked Questions About Motorola
Explore frequently asked questions about Motorola to quickly find the information and support you need.
Motorola Mobility LLC, marketed as Motorola, is an American consumer electronics manufacturer primarily producing smartphones and other mobile devices running Android. Headquartered at Merchandise Mart in Chicago, Illinois, it is a subsidiary of the Chinese technology company Lenovo. Motorola, Inc.
Yes, Motorola is owned by a Chinese company. In 2014, Google sold Motorola Mobility to Lenovo, a Chinese multinational technology company. Motorola Mobility is a subsidiary of Lenovo.
Motorola, Inc., American manufacturer and one of the historic brands of wireless communications and electronic systems. In 2011 it split into two companies: Motorola Mobility and Motorola Solutions. Its headquarters are located in Schaumburg, Illinois.
In 2011, Motorola split into two separate entities: Motorola Mobility and Motorola Solutions. Motorola Mobility focused on consumer products like smartphones and tablets. It was acquired by Google in 2012 and later sold to Lenovo in 2014.