M&T Bank Customer Service Contacts
M&T Bank Corporation, established in 1856, is a prominent financial services company headquartered in Buffalo, New York. Renowned for its strong community banking approach, M&T provides a wide array of financial solutions including banking, mortgages, loans, and investment services. With over 700 branches, M&T Bank is a trusted institution known for its commitment to reliability and customer service, making it a preferred choice for individuals and businesses alike.
Phone Number & Contact Info
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- M&T Bank Most Popular Number
- 800-724-2440
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- [email protected]
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- Website
- www.mtb.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 800-790-9130 800-836-2826
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- Mailing Address:
- Buffalo, NY
M&T Bank Customer Service Overview
M&T Bank has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 11%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 1 minute and 29 seconds. The shortest wait times occur on Wednesdays, while Saturday have the longest wait times.
Top Reasons Customers Contact M&T Bank
Customers contact M&T Bank for various reasons. Most popular of them are questions like "How Do You Make Bank to Bank Transfers with M&T Bank?", "How Do I Elect Ebills in My M&T Bank Account?", "How Do I Setup Bill Pay with M&T Bank?".
User Testimonials for M&T Bank Support
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Security guard answered customer service call, said card retrieval was not possible until Monday, which was unacceptable.
From Guest-6089452 at 09/08/24 -
Contradictory information and untrained staff make dealing with representatives frustratingly ineffective.
From Tea P Dqi at 06/04/24 -
Helpfulness of the staff resolved my questions and follow-up, turning dissatisfaction into happiness.
From Aleecia Aku at 03/28/24 -
Rude customer service, frustrating wait times, and unhelpful representatives. Contacting support for transaction issues.
From Debora H Dme at 01/24/24 -
Contacting customer service required filling in too many details after fraudulent charges appeared.
From Deirdre P Sey at 12/01/23 -
Three weeks of unresolved issues and ineffective call center support, resulting in no callback and hours wasted. Filing a complaint.
From amy morris at 10/15/24
Frequently Asked Questions About M&T Bank
Explore frequently asked questions about M&T Bank to quickly find the information and support you need.
Who owns the most shares of M&T Bank (MTB)? Vanguard owns the most shares of M&T Bank (MTB).
M&T Bank traces its origins to the founding of Manufacturers and Traders Bank in Buffalo, New York. As a result of mergers, acquisitions and name changes, M&T Bank Corporation's principal bank is now known as Manufacturers and Traders Trust Company, or M&T Bank.
M&T Bank Corporation (Manufacturers and Traders Trust Company) is an American bank holding company headquartered in Buffalo, New York.
M&T Bank is best for customers who enjoy in-person banking and live within the region this bank serves. While M&T Bank does offer online and mobile banking, some accounts can only be opened in person. And if you're looking for the best savings rates and accounts with few fees, you'll have better luck banking elsewhere.