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Mylife.com Customer Service Contacts
MyLife.com, Inc. specializes in digital people-finding solutions, offering a robust platform designed to reconnect personal and professional acquaintances through its user-friendly social networking site.
Phone Number & Contact Info
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- Mylife.com Most Popular Number
- 888-466-1066
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- Website
- www.mylife.com
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- Opening Hours:
- Mon-Fri 7am-10pm, Sat-Sun 8am-5pm ET
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- Additional Contact numbers:
- 310-571-3144
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- Mailing Address:
- Los Angeles, CA
Mylife.com Customer Service Overview
Mylife.com has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Mylife.com Support
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Quick refund needed to avoid disputing with PayPal.
From Maria V Usv at 2024-10-04 -
Poor support with representatives ignoring charges.
From Roy Gordon at 2019-11-15 -
Support involves navigating numerous hurdles whenever password issues arise, leading to significant frustration.
From Lisa at 2019-06-06 -
Long wait times on the support line, often resulting in disconnection. Improvements needed for better service.
From Allison at 2019-01-16 -
Emails to support remain unanswered; phone lines lead to unhelpful recordings, making it impossible to reach a live representative.
From William Hart at 2024-04-06 -
No response to emails, incorrect delivery information, unresponsive contact email.
From Andrew Gibson at 2024-01-06
Frequently Asked Questions About Mylife.com
Explore frequently asked questions about Mylife.com to quickly find the information and support you need.
The Better Business Bureau (BBB) rates MyLife as a 'C−' with no accreditation as of June 2022. Formerly, the BBB revoked MyLife's accreditation, initially giving MyLife a rating of D, and later an F. From 2018 to 2020, the BBB received almost 14,000 complaints about MyLife.
MyLife essentially gathers personal data about individuals through publicly accessible means (like public records and social media) to then create a “MyLife Public Page” and reputation profiles for just about everyone.
Online reputation platform MyLife.com is facing a proposed class action in the Northern District of California, alleging it violates the privacy of people who have never used the website by gathering data on social media, finance, and criminal records to provide a “reputation score” to its subscribers.
MyLife emails are communications sent from the MyLife website to users' email addresses containing information from public records and user-generated data. These emails provide personalized updates and notifications about user profile changes, including contact details, background information, and reputation scores.