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NationStar Mortgage Customer Service Contacts

NationStar Mortgage, now known as Mr. Cooper, is a leading mortgage service provider in the United States, offering a wide range of home loan options, refinancing, and mortgage servicing. Renowned for its customer-centric approach, Mr. Cooper focuses on enhancing the homeownership experience through personalized services and advanced digital solutions. With a commitment to transparent communication and innovative mortgage solutions, Mr. Cooper empowers homeowners to make informed financial decisions regarding their home financing needs.

Phone Number & Contact Info

  • NationStar Mortgage Most Popular Number
    800-306-9027
  • Website
    www.mrcooper.com
  • Social Media Channels

NationStar Mortgage Customer Service Overview

NationStar Mortgage has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 29%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 17 minutes. The shortest wait times occur on Mondays, while Friday have the longest wait times.

Top Reasons Customers Contact NationStar Mortgage

Customers contact NationStar Mortgage for various reasons. Most popular of them are questions like "What are the current interest rates for NationStar mortgages?", "What documents are required for a mortgage application with NationStar?", "Are there any penalties for early mortgage repayment with NationStar?".

User Testimonials for NationStar Mortgage Support

Frequently Asked Questions About NationStar Mortgage

Explore frequently asked questions about NationStar Mortgage to quickly find the information and support you need.