Nationwide Insurance Customer Service Contacts
Nationwide Insurance is a leading provider of insurance and financial services across the United States, renowned for its comprehensive range of products including auto, home, life, and commercial insurance. Established in 1926, Nationwide has grown to become one of the largest insurance and financial services companies worldwide, committed to protecting what matters most to its customers. With a strong focus on customer service and community involvement, Nationwide Insurance stands out for its innovative solutions and dedication to providing exceptional value to its policyholders.
Phone Number & Contact Info
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- Nationwide Insurance Most Popular Number
- 800-848-6331
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- [email protected]
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- Website
- www.nationwide.com
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- Opening Hours:
- Mon-Sun 8am-11pm ET
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- Additional Contact numbers:
- 800-421-3535 877-669-6877
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- Mailing Address:
- Columbus, OH
Nationwide Insurance Customer Service Overview
Nationwide Insurance has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 26 minutes. The shortest wait times occur on Wednesdays, while Thursday have the longest wait times.
Top Reasons Customers Contact Nationwide Insurance
Customers contact Nationwide Insurance for various reasons. Most popular of them are questions like "Is Nationwide the Cheapest Auto Insurance?", "Is Nationwide Auto Insurance Any Good?", "What is the deductible for Nationwide auto insurance policies?".
User Testimonials for Nationwide Insurance Support
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Several conversations with Michelle assured correct details and a lower rate. Despite efforts to negotiate excessive increases, the inability to resolve left no choice but to seek alternatives. Collection notice added to the frustration by highlighting unexpected changes post-agreement.
From Timothy P Fyh at 02/25/19 -
Terrible experience with a representative who refused to help resolve a double payment issue.
From Orlanda Henry at 10/08/24 -
Communication from customer service led to disappointment as longstanding clients, prompting a switch to State Farm.
From Ashley at 09/10/24 -
Offering to adjust the price after deciding to cancel was too late. No interest in staying something fair wasn't offered initially.
From Andrew Wall at 09/06/24 -
Cut off four times during calls. Their idea of customer service is questionable.
From Terry Hooke at 08/07/24
Frequently Asked Questions About Nationwide Insurance
Explore frequently asked questions about Nationwide Insurance to quickly find the information and support you need.
Nationwide Mutual Insurance Company operates as a mutual company. This unique structure means that the policyholders are also the owners. Unlike publicly traded companies with shareholders, Nationwide's ownership is vested in the individuals who hold insurance policies with the company.
Nationwide has a good industry reputation and is a well-known insurance company among consumers in most states. Nationwide customers can choose from a wide selection of insurance coverages, including auto, homeowners and life insurance.
No, Nationwide is not the same as Allstate. Nationwide is not affiliated with Allstate in any way, though the two companies are both property and casualty insurers that offer similar services and coverage options to consumers.
We're a Fortune 100 company that offers a full range of insurance and financial services across the country. Including car, motorcycle, homeowners, pet, farm, life and commercial insurance. As well as annuities, mutual funds, retirement plans and specialty health services.