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NBA.com Customer Service Contacts
NBA.com is the official website of the National Basketball Association, providing comprehensive coverage and exclusive insights into one of the world's premier sports leagues. As the ultimate hub for NBA fans, NBA.com offers real-time scores, schedules, in-depth statistics, and live streaming of games, alongside expert analysis and all the latest news and highlights. The platform serves as a central resource for everything NBA, from player profiles and team updates to historical data and fan engagement features, making it an indispensable tool for basketball enthusiasts globally.
Phone Number & Contact Info
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- NBA.com Most Popular Number
- 866-746-7622
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- Website
- www.nba.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
NBA.com Customer Service Overview
NBA.com has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 3 minutes. The shortest wait times occur on Tuesdays, while Thursday have the longest wait times.
User Testimonials for NBA.com Support
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Team difficult to contact and unhelpful, refund only after persistent effort.
From Adam Glew at 2024-08-17 -
Ignored by support for 12 days despite promises of daily availability, with no callbacks or email responses.
From Kristan Sprague at 2022-09-30 -
Poor refund process and unresponsive support, leaving feelings of dissatisfaction and frustration.
From Nick Ellery at 2023-04-20 -
Refusal to cancel subscriptions, with responses full of misdirection, and ultimately no response to cancellation requests. Contacting the NBA directly yields no assistance for international customers.
From FJA at 2016-10-06 -
Automatic renewal issues unresolved by support, with technical problems persisting across devices despite multiple reports.
From Isabella Johansson at 2022-11-14 -
Terrible support experience with unresolved issues and dissatisfaction.
From Eileen Cudiamat at 2024-03-06
Frequently Asked Questions About NBA.com
Explore frequently asked questions about NBA.com to quickly find the information and support you need.
The official site of the NBA for the latest NBA Scores, Stats & News. NBA.com.
No, you can't buy stock directly in the NBA, but you can buy shares of publicly traded companies that have sponsorship or other deals with the NBA. Alternatively, you might buy shares of the media companies that enable viewers to watch the games.
The NBA is an entirely independent and fully self-managed entity, who works privately, outside the American Federation (U.S. Basketball).
Everywhere the NBA operates, and everywhere basketball is played, we help create a community where fans are united by their common passion for the game. While the league is headquartered in New York, N.Y., and Secaucus, N.J., we are truly global.