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Neiman Marcus Customer Service Contacts

Neiman Marcus is a prestigious American department store chain renowned for its high-end luxury goods, including fashion, accessories, and home products. Founded in 1907, the company operates across several locations and offers exclusive shopping experiences with top brands and designer labels. Neiman Marcus is synonymous with upscale retail, catering to a discerning clientele seeking quality and impeccable service. With a rich heritage and a commitment to innovation, Neiman Marcus continues to define the luxury shopping landscape.

Phone Number & Contact Info

  • Opening Hours:
    Mon-Sun 6am-12am CT
  • Additional Contact numbers:
    800-685-6695 800-727-4858
  • Mailing Address:
    3400 Palm Way, Austin, TX 78758

Neiman Marcus Customer Service Overview

Neiman Marcus has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 20%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 33 minutes. The shortest wait times occur on Wednesdays, while Friday have the longest wait times.

Top Reasons Customers Contact Neiman Marcus

Customers contact Neiman Marcus for various reasons. Most popular of them are questions like "What is Neiman Marcus?", "Where are Neiman Marcus stores located?", "What are the store hours for Neiman Marcus?".

User Testimonials for Neiman Marcus Support

Frequently Asked Questions About Neiman Marcus

Explore frequently asked questions about Neiman Marcus to quickly find the information and support you need.