Netflix Customer Service Contacts
Netflix stands as a premier global entertainment provider, boasting 283 million active subscribers across more than 190 countries. Members indulge in a diverse selection of TV shows, movies, and games, available in numerous genres and languages.
Phone Number & Contact Info
-
- Netflix Most Popular Number
- 800-585-8131
-
- [email protected]
-
- Website
- about.netflix.com
-
- Opening Hours:
- 24 hours, 7 days
-
- Additional Contact numbers:
- 888-638-3549 866-579-7172 888-357-1516 844-505-2993
-
- Mailing Address:
- Los Gatos, CA
Netflix Customer Service Overview
Netflix has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
Top Reasons Customers Contact Netflix
Customers contact Netflix for various reasons. Most popular of them are questions like "How Do I Disable the Audio Descriptions on Netflix?", "How Do I Recover a Hacked Netflix Account?", "How Do I Recover My Netflix Account?".
User Testimonials for Netflix Support
-
Email changed without permission. Lack of notification received for the change.
From Zejneb T at 2024-10-26 -
Money taken without authority and refusal to refund. Calls to support resulted in no resolution, offering only a partial repayment. A frustrating experience.
From naomi gillingham at 2024-10-24 -
Issues with managing multiple locations and inconsistent service.
From Roxy Allen at 2024-10-22 -
No customer care; simple steps suggested won't resolve issues.
From Lucy fairweather at 2024-10-24
Frequently Asked Questions About Netflix
Explore frequently asked questions about Netflix to quickly find the information and support you need.
Company Profile Netflix is one of the world's leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages.
Company Profile Netflix is one of the world's leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages.
Netflix, originally known as Kibble, was founded by former marketing director Marc Randolph and computer scientist and mathematician Reed Hastings back in the year 1997, making the company technically older than Google itself.
Netflix reviews FAQs Is Netflix a good company to work for? Netflix has an overall rating of 4.2 out of 5, based on over 3,053 reviews left anonymously by employees. 80% of employees would recommend working at Netflix to a friend and 71% have a positive outlook for the business.