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Netspend Customer Service Contacts

Netspend stands out as a premier brand under the umbrella of Ouro, a leading financial services and technology firm based in Austin, Texas. This brand boasts an extensive network of over 130,000 reloading stations across various locations, offering consumers the convenience of purchasing and loading cash onto Netspend cards effortlessly.

Phone Number & Contact Info

  • Opening Hours:
    Mon-Fri: 8am-10pm, Sat-Sun: 8am-8pm CT
  • Additional Contact numbers:
    866-930-9924 512-532-8200
  • Mailing Address:

Netspend Customer Service Overview

Netspend has an overall customer service rating of 3 out of 5. Their rate for resolving issues is 40%, and customer sentiment is mostly dissatisfied. When calling, customers experience an average hold time of 18 minutes. The shortest wait times occur on Wednesdays, while Tuesday have the longest wait times.

Top Reasons Customers Contact Netspend

Customers contact Netspend for various reasons. Most popular of them are questions like "How Do I Recover Access to My Netspend Account?", "How Do I Close My Account with Netspend?", "What are the fees associated with using Netspend?".

User Testimonials for Netspend Support

Frequently Asked Questions About Netspend

Explore frequently asked questions about Netspend to quickly find the information and support you need.