New Jersey Motor Vehicle Commission (DMV/RMV) Customer Service Contacts
The New Jersey Motor Vehicle Commission (NJMVC), commonly referred to as the DMV or RMV, is the state agency responsible for managing all motor vehicle and licensing services in New Jersey. It offers a wide array of services including vehicle registration, driver licensing, and the issuance of identification cards. NJMVC ensures compliance with traffic laws and promotes road safety across the state, making it essential for New Jersey residents to maintain their vehicle and driving credentials.
Phone Number & Contact Info
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- New Jersey Motor Vehicle Commission (DMV/RMV) Most Popular Number
- 609-292-6500
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- Website
- www.nj.gov
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- Social Media Channels
- No social media available.
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- Opening Hours:
- Mon-Fri 8am-4:30pm
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- Mailing Address:
New Jersey Motor Vehicle Commission (DMV/RMV) Customer Service Overview
New Jersey Motor Vehicle Commission (DMV/RMV) has an overall customer service rating of 3 out of 5. Their rate for resolving issues is 44%, and customer sentiment is mostly dissatisfied. When calling, customers experience an average hold time of 3 minutes. The shortest wait times occur on Fridays, while Monday have the longest wait times.
Top Reasons Customers Contact New Jersey Motor Vehicle Commission (DMV/RMV)
Customers contact New Jersey Motor Vehicle Commission (DMV/RMV) for various reasons. Most popular of them are questions like "What documents do I need to bring for vehicle registration?", "Can I renew my vehicle registration online?".
User Testimonials for New Jersey Motor Vehicle Commission (DMV/RMV) Support
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Rudeness and condescension marred the interaction with Chantale, compounded by a dismissive supervisor's response.
From Guest-6049921 at 08/15/24 -
Machine response during business hours; persistence needed for human help.
From Rogerio C Hki at 06/04/24 -
Helpful and polite representative ensured a smooth experience.
From Kito Wab at 01/04/24 -
Empathetic and proactive, Christina was the only one to return a call in eight months, enabling legal driving with her exceptional service. Thank you.
From Shana Porter at 09/21/22 -
Unbelievable help from everyone I talked with.
From eric at 09/20/22 -
Very good service, easy to work with, process took less than 48 hours.
From Customer at 09/16/22
Frequently Asked Questions About New Jersey Motor Vehicle Commission (DMV/RMV)
Explore frequently asked questions about New Jersey Motor Vehicle Commission (DMV/RMV) to quickly find the information and support you need.
Once you have been issued a REAL ID, it may be renewed online (or by mail).
Walk-ins are only allowed for first time licenses/IDs/permits, name changes, and red decals at Licensing Centers. Other MVC transactions that can't be completed online require an appointment that customers need to schedule at NJMVC.gov. Appointments at Licensing and Vehicle Centers must be scheduled at NJMVC.gov.
Even if your form says you are required to visit an agency, you likely will still be eligible for an online renewal. However, you will not be allowed to renew your NJ driver's license online if: Your license has been suspended. Your license expired beyond the approved extension period.
The New Jersey Motor Vehicle Commission (NJMVC or simply MVC) is a governmental agency of the U.S. state of New Jersey. The equivalent of the Department of Motor Vehicles in other states, it is responsible for titling, registering and inspecting automobiles, and issuing driver's licenses.