New York Department of Labor - Unemployment Customer Service Contacts
The New York Department of Labor - Unemployment (NYDOL-U) is a pivotal state agency dedicated to assisting residents who have lost their jobs by providing temporary financial support. This agency not only administers unemployment insurance benefits but also offers vital resources for job training and job search assistance, helping to streamline the re-employment process for New Yorkers. With a focus on boosting the local economy and supporting workforce development, the NYDOL-U is an essential resource for individuals navigating the challenges of job loss.
Phone Number & Contact Info
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- New York Department of Labor - Unemployment Most Popular Number
- 888-209-8124
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- Website
- dol.ny.gov
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- Opening Hours:
- Mon-Fri 8am-7:30pm ET
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- Additional Contact numbers:
- 855-528-5618 888-890-5090 800-833-3000
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- Mailing Address:
New York Department of Labor - Unemployment Customer Service Overview
New York Department of Labor - Unemployment has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 25 minutes. The shortest wait times occur on Tuesdays, while Thursday have the longest wait times.
Top Reasons Customers Contact New York Department of Labor - Unemployment
Customers contact New York Department of Labor - Unemployment for various reasons. Most popular of them are questions like "How Do I Claim Unemployment Benefits with the New York Department of Labor?", "How Do I Apply for Unemployment Benefits with the New York Department of Labor?", "How Do I Check My Unemployment Benefits with the New York Department of Labor?".
User Testimonials for New York Department of Labor - Unemployment Support
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Inept workers require sending 3 bank statements, taking up to 30 days to resolve.
From Syaire Nej at 02/14/24 -
Spoke to a worker and two supervisors who refuse to comply with the court order.
From Guest-2934448 at 10/04/21 -
Difficulties reaching a representative for truthful answers, feeling misled. Seeking legal advice due to unresolved issues.
From John C Ljp at 09/11/19 -
Poor communication and unhelpful responses from representatives, leading to frustration and delays in issue resolution.
From Guest-1531613 at 05/10/19 -
Confusion and delays experienced while dealing with numerous representatives and supervisors without resolution.
From Guest-1365733 at 09/25/18
Frequently Asked Questions About New York Department of Labor - Unemployment
Explore frequently asked questions about New York Department of Labor - Unemployment to quickly find the information and support you need.
Go to our website at dol.ny.gov/unemployment/ unemployment-insurance-assistance. Or call toll-free 888-209-8124 from 8 am to 5 pm, Monday through Friday. If you use a Video Relay System or another type of relay service, contact your relay operator and ask the relay operator to call 888-783-1370.
Unemployment Insurance Assistance. Department of Labor. A ny.gov website belongs to an official New York State government organization.
Go to www.labor.ny.gov/signin. Enter your NY.gov username and password. Click the “Unemployment Services” button on the My Online Services page.
Visiting a NY UI Office In Person If you are a New Yorker receiving unemployment compensation, you may be required or wish to visit a New York unemployment office in person to take advantage of resources designed to help you find work more quickly.