NFL Shop Customer Service Contacts
NFL Shop is the official online store of the National Football League, offering a wide array of authentic and high-quality NFL merchandise. From jerseys and hats to collectibles and home decor, NFL Shop provides fans with direct access to the largest selection of NFL gear for all 32 teams. Whether you're gearing up for game day or looking for the perfect gift, NFL Shop is your premier destination for all NFL fan apparel and accessories.
Phone Number & Contact Info
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- NFL Shop Most Popular Number
- 877-635-7467
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- Website
- www.nflshop.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
NFL Shop Customer Service Overview
NFL Shop has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 30%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Thursdays, while Monday have the longest wait times.
Top Reasons Customers Contact NFL Shop
Customers contact NFL Shop for various reasons. Most popular of them are questions like "What is the return policy for NFL Shop?", "What is the sizing chart for NFL Shop products?", "How Do Track My Order from NFL Shop?".
User Testimonials for NFL Shop Support
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Difficulty reaching a real person for communication, leading to frustration. Long wait times on chat with no response.
From Susan K Mae at 10/11/24 -
Terrible assistance, offering no help after an unannounced order cancellation.
From Laura C Kyt at 09/23/24 -
Call customer service whenever trying to check out; unable to enter card number.
From Beronica Qmf at 10/12/24 -
Email communication was phenomenal from start to finish.
From Mari K at 10/26/24 -
Compensated for emblem issue with hoodie by Sam from customer service. Hoping for resolution on emblem quality.
From Evelyn Lucena at 10/07/24 -
Difficulties contacting support, slow chat responses, and abrupt call disconnections make resolution challenging.
From Juan A. TreviƱo at 10/08/24