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Nike Inc. Customer Service Contacts
Nike Inc., a global leader in athletic footwear, apparel, and equipment, is renowned for its extensive product line and innovative designs. Founded in 1964 as Blue Ribbon Sports and rebranded in 1971, Nike has grown into a powerhouse synonymous with sports and fitness. With its iconic slogan, "Just Do It," Nike inspires athletes around the world to achieve peak performance. The company also leads in corporate sustainability and digital sports technology, making it a pioneer in the sporting goods industry.
Phone Number & Contact Info
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- Nike Inc. Most Popular Number
- 800-379-6453
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- Website
- about.nike.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 800-806-6453
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- Mailing Address:
- Beaverton, OR
Nike Inc. Customer Service Overview
Nike Inc. has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 1 minute and 18 seconds. The shortest wait times occur on Saturdays, while Tuesday have the longest wait times.
Top Reasons Customers Contact Nike Inc.
Customers contact Nike Inc. for various reasons. Most popular of them are questions like "Does Nike offer international shipping?", "How Do I Make a Complaint to Nike?", "What payment methods does Nike accept?".
User Testimonials for Nike Inc. Support
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Rude and disrespectful representatives with managers refusing calls and constant hang-ups.
From Eugene D Hum at 2024-07-28 -
Hoping for a replacement or refund, contacted customer service due to premature wear.
From Likho S at 2024-07-14 -
Useless excuses and refusal to address a defective product. Poor customer support from a company lacking care.
From Amy Hawkins at 2024-10-24 -
Customer service failed to provide necessary QR code for parcel pickup, leading to a refund instead of a resolution, wasting time.
From Loz at 2024-10-14 -
Absolute chaos in getting issues sorted, no exchange policy for faulty goods, orders canceled without notice, and refunds not received. Rudest staff lie, hang up, lacking service skills. AVOID.
From Katherine Brinsley at 2024-10-17 -
Stuck waiting for ages with minimal help; the process is frustratingly slow.
From Jessica William at 2024-09-30
Frequently Asked Questions About Nike Inc.
Explore frequently asked questions about Nike Inc. to quickly find the information and support you need.
Phil Knight, the co-founder of Nike, and his son Travis Knight own more than 97% of outstanding Class A shares along with the holding companies and trusts they control.
Nike is a public company headquartered in Oregon with an estimated 83,700 employees.
Who is Nike owned by now? Nike is a publicly traded company. It doesn't have a single owner, although co-founder Phil Knight is by far the largest shareholder, holding about a third of the stock.
Nike.com is operated by Nike Retail BV. The company is a limited liability company, established under Dutch law, with a share capital of €18,000.