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Ninja Customer Service Contacts
Ninja® stands out as a key brand under SharkNinja Operating LLC, renowned for innovating compact home appliances and effective cleaning solutions tailored for the fast-paced lives of modern consumers.
Phone Number & Contact Info
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- Ninja Most Popular Number
- 800-365-0135
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- Website
- www.ninjaone.com
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- Opening Hours:
- Mon-Fri 9am-9pm, Sat 9am-6pm ET
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- Mailing Address:
- 301 Congress Ave. 4th Floor, Austin, TX 78701
Ninja Customer Service Overview
Ninja has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 30%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 2 minutes. The shortest wait times occur on Mondays, while Tuesday have the longest wait times.
User Testimonials for Ninja Support
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Received no response from support after two contacts. Resolve my issue soon.
From Zafar I Rin at 2024-09-19 -
Assistance required with replacing a cracked lid, requesting a representative call.
From Keyshawa R at 2024-05-05 -
Poor responsiveness with unavailable parts for 2 to 4 weeks is disappointing.
From Alexandra Ken at 2024-08-20 -
Assisted by Jordan, who provided tremendous support and quality service, ensuring all needs were met efficiently.
From Guest-5982515 at 2024-07-12 -
Helpful and thorough in addressing the problem, even suggested alternatives.
From Aleiya Fkd at 2024-07-21 -
Receiving a "shut lid" error at 13 months led to a customer service call offering a costly replacement due to expired warranty. Unreasonable charge compared to retail price. Null
From Kamaiya Pgd at 2024-06-03
Frequently Asked Questions About Ninja
Explore frequently asked questions about Ninja to quickly find the information and support you need.
SharkNinja is a global product design and technology company based in Needham, Massachusetts. Founded in 1994 by Mark Rosenzweig and led by CEO Mark Barrocas, who joined the company in 2008 as President, the company's name is formed by combining its two primary brands: Shark and Ninja. Needham, Massachusetts, U.S.
Verdict: Are Ninja Kitchen Products Made in the USA? No, Ninja Kitchen Products are not made in the USA. They manufacture their products in China. It doesn't come as much of a surprise that a company built on infomercials and cheesy marketing outsources its manufacturing.
From cutting-edge, ultra-powerful vacuums to state-of-the-art blender systems, SharkNinja products positively impacting people's lives every day in every home around the world. SharkNinja started out in Montreal, Canada and has since settled in Needham, Massachusetts, just outside of Boston.
Mark Barrocas, Chief Executive Officer and Director A self-made success and transformative force in global business, Mark Barrocas, CEO of SharkNinja, is a testament to the power of conviction, resilience, and the pursuit of excellence.