Norton AntiVirus Customer Service Contacts
Norton AntiVirus is a renowned cybersecurity software company, specializing in advanced virus protection and internet security solutions. Trusted by millions worldwide, Norton provides cutting-edge antivirus and malware protection software designed to safeguard personal and professional data across various devices. With a legacy of over 30 years in digital security, Norton AntiVirus continues to innovate, offering robust protection against emerging cyber threats and ensuring users' online safety and privacy.
Phone Number & Contact Info
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- Norton AntiVirus Most Popular Number
- 800-927-3991
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- [email protected]
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- Website
- us.norton.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 800-745-6061
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- Mailing Address:
Norton AntiVirus Customer Service Overview
Norton AntiVirus has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 17%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 33 minutes. The shortest wait times occur on Fridays, while Thursday have the longest wait times.
Top Reasons Customers Contact Norton AntiVirus
Customers contact Norton AntiVirus for various reasons. Most popular of them are questions like "What is the difference between Norton AntiVirus and Norton Internet Security?", "What are the system requirements for Norton AntiVirus?", "What does Norton AntiVirus protect against?".
User Testimonials for Norton AntiVirus Support
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Difficulty accessing account due to non-functional Authenticator. Constant requests for resolution ignored, resulting in customer frustration.
From Maury K Fod at 01/28/24 -
Unable to unsubscribe or contact customer service to stop notifications or charges.
From Chris A Oqi at 10/10/24 -
Service centers offered no help during my attempt to cancel due to a red-flagged account.
From Jerrett Vhc at 10/03/24 -
No support available when needed, causing frustration.
From Steve H Axz at 06/25/24 -
Promises of follow-up and timely callbacks often go unmet, requiring the user to wait around for unscheduled technician calls. Interaction with IT techs happens only after escalation to a supervisor. Attempted solutions remain ineffective, leaving issues unresolved.
From Guest-6032992 at 08/06/24 -
Support exceptional, always improving, making Norton highly recommended.
From Hector L. Campos at 10/09/24
Frequently Asked Questions About Norton AntiVirus
Explore frequently asked questions about Norton AntiVirus to quickly find the information and support you need.
Symantec - Vs Norton. As many of you know, Symantec Corporation also owns Norton which is a very well known as well as respected product but there are some key differences between the two solutions that should be understood before making a recommendation.
Peter Norton, philanthropist and retired computer software entrepreneur, made his mark in the computer industry as a programmer, businessman, and author. He is best known for his computer program—Norton AntiVirus—and his books and magazine columns of technical explanations of personal computers.
Not only is Norton antivirus safe, but it also has a long history of perfect (or near-perfect) virus detection results. Even during the most recent independent AV-test testing period, it managed to score a maximum of 6 points in protection, performance, and usability.
Yes. NortonLifeLock and Avast recently merged to become one company and we have a new company name, Gen. Gen (NASDAQ: GEN) is a global company dedicated to powering Digital Freedom through its trusted Cyber Safety brands, Norton, Avast, LifeLock, Avira, AVG, ReputationDefender and CCleaner.