Origin Energy Customer Service Contacts
Origin Energy is a leading Australian energy company, renowned for its integrated energy solutions spanning electricity, natural gas, and renewable energy sources. As a powerhouse in energy production and retailing, Origin Energy is committed to sustainable practices and innovative technologies, aiming to deliver reliable and affordable energy to over 4 million customers nationwide. With a strong focus on reducing carbon emissions and promoting clean energy, Origin Energy plays a pivotal role in Australia's energy future.
Phone Number & Contact Info
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- Origin Energy Most Popular Number
- 132461
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- Website
- www.originenergy.com.au
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- Sydney, Australia
Origin Energy Customer Service Overview
Origin Energy has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 29%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of less than a minute.
Top Reasons Customers Contact Origin Energy
Customers contact Origin Energy for various reasons. Most popular of them are questions like "What is Origin Energy?", "Where is Origin Energy located?", "Does Origin Energy offer renewable energy options?".
User Testimonials for Origin Energy Support
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Rude operators and contradictory information cause frustration, with long hold times and misleading emails. Non-UK agents struggle with English, leading to communication issues. Switched providers for better service.
From Elijio Vhm at 03/07/24 -
Poor support experience.
From Erendira Hhv at 03/15/24 -
No explanation or help from customer service, despite multiple calls and being transferred repeatedly without assistance.
From Lynda B Qpx at 03/28/24 -
Shocking experience with background noise and unacknowledged complaints.
From Jason H Muy at 02/05/24 -
Frequent calls for billing issues without resolution.
From Guest-5501669 at 01/06/24 -
Four-hour wait to contact customer service, required a second attempt to fix internet speed issue. Now receiving expected service.
From Brew at 10/19/24