Ourtime.com Customer Service Contacts
OurTime.com offers a vibrant online dating platform tailored specifically for individuals aged 50 and above. Providing a user-friendly app, OurTime allows members to personalize their profiles, explore handpicked matches, and engage in messaging. Compatible with Android devices and iOS systems (version 11.0 or later), including iPhone, iPad, and iPod touch, OurTime connects singles seeking meaningful relationships in their golden years.
Phone Number & Contact Info
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- Ourtime.com Most Popular Number
- 833-223-8873
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- Website
- www.ourtime.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
Ourtime.com Customer Service Overview
Ourtime.com has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Ourtime.com Support
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Difficulties in reaching support and securing refunds after multiple charges.
From Patricia K Lah at 2024-10-25 -
Emailing customer service can take 48 to 72 hours for a response.
From Marixa Obg at 2024-09-03 -
Unable to access the account to ensure subscription cancellation; no personal call for verification.
From John Z Vzy at 2024-07-09 -
Difficulty accessing support and not receiving password reset emails.
From Joseph H Sag at 2024-10-22
Frequently Asked Questions About Ourtime.com
Explore frequently asked questions about Ourtime.com to quickly find the information and support you need.
How much does OurTime cost per month? OurTime is free to sign up and use. It has a Standard membership starting at $15.14 per month and a Premium membership, which includes more features, starting at $12.99 per month. There's also a one-week Standard plan for $19.99.
Feel free to call Customer Care at 833-223-8873, 8 am - 6 pm CT, Monday - Friday. Or fill out our Contact Us form and someone will get back to you within 48 hours.
Verdict: Is OurTime Worth The Money? If only one dating site fits your budget, go with Match.com. It's more popular with users of all ages, and you'll likely find many of the same 50+ singles. But if you can swing more than one paid dating site, OurTime can be a legit way to meet someone special.
OurTime offers free or premium membership options. A free membership includes: See profile views. Search profiles.